Robertson's Auto Salvage 02571

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Brian Machado

Terrible experience! Salesperson told me it was a new takeoff bumper for my 2021 Sierra. Get there and the painted bumper was on the asphalt. No disregard to protecting it. Was all scratched up. Not at all what was described to me. Went inside to speak to a salesperson, His response was take it or leave it. Place is very unprofessional and would never go back…. or recommend to anyone.

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Bob Hastings

I just walked in looking for a spare rim they had someone free at the counter he looked it up said this is how much it was he printed the receipt I went over to the cashier had a small chat with her one downstairs got the rim put it in the back of my truck. Very satisfied I always do recommend people to go to Robinson's if they go or not I don't know but I will continue to recommend Robinson's for every need for GM product or a used product

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Richard Rodriguez

The worst place to get parts. The parts representative by the name of Shawn (bald headed, white male) took down the wrong information after I called him twice and repeated myself over and over. Even after I explained myself and what type of vehicle he still got me the wrong year parts to my truck. Then when I went to return the parts he said " I only run the info that you gave me", although that wasn't the case. He was very rude and unprofessional. Even his co-workers in the shop said that he was a piece of work and no one likes him. He screws up a whole lot of parts orders. If I was anyone else getting parts from this establishment, I advise you not to go to Shawn, and again he is the bald white guy that looks guy.

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Nick

Called to try to get a backup camera for my vehicle and they told me I had to buy the entire trunk to get it. It’s 2 screws that hold the camera into the trunk. Clearly just a greedy company trying to force people to spend more money. I would never recommend them to anyone. If I could have left zero stars I would have. The service department is even worse.

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Martin Heating & Cooling

They did well and had what I needed and made sure I was satisfied. But noticed later whomever retrieved my part, was not very thoughtful on protecting the item very much for reuse..unfortunately I did not notice till I got home. Seems like they just ripped the electrical connection apart to my door I purchased with pliers, But maybe this is common practice in the salvage yards. I did only ask for a drivers door and not the electrical, but I guess I would've assumed the complete product would be useful, yet now I need to use my old harness out of the old door to my van. Kind of a pain. I thought when you pay almost $500.00 for a used door, it's basically a complete item and I can just swap it out.

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Aron L

Called to order an alternator and was given an hour before pickup! I show up only to have wrong part. I was made to wait another hour for correct part. This is what happens when the guy taking the calls isn't experienced! Cashier (Sheri)was wonderful in the other hand!

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Marshall Mccarty

I called about a part that I could only find at a dealer for over $600 dollars and I was able to get a good used one for only $125, that is great news just before Christmas. Thank you so much Robertsons for saving me over $500.

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J Sims

I bought a engine from Robertson's at a decent price and like promised by the salesman the engine got delivered the next day. Now I'm just waiting for it to be installed and that's the true test. If it doesn't have any problems and I'll get back to you.

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James Damon

They gave me the wrong part. Wasted. A lot of my time. Then. Have to wait ten days to get a refund. I would not recommend this place. They don’t no what there doing …………. 0. Star. For them. Very dumb

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Ed Dennison

Great experience here! Cars are well-organized and easy to find, database is up to date, prices reasonable, staff very helpful.

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Jay Sanchezz

Fast and easy , best prices /// nissan nv2500 brake buster pump

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matt chester

Very bad experience tried to get a part listed as excellent condition on there website only for them to say it’s no good so obviously they just list every part good site on unseen if that’s the case. I ask for pictures they could not provide it and when I was explaining the part I needed off the assembly they rudely hung up on me. Very poor customer support would not recommend.

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Tee87Gee

Very nice & had all the answers to my many questions lol! Very modern and accommodating being able to pay via iPhone from home. Will be using them again!

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Laura Maxim

Everyone at Robertsons were very helpful when ordering the parts i needed to get my car running again. Thanks for all your help and explaining the easy payment process

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Brandi Boston

Absolutely the best customer service! Very pleasant and easy to work with, they get back to you in a very timely manner. Excellent experience after a long morning of calling many places for a motor for my truck they offer warranty on parts and delivery to mechanic which saved me so much time and frustration. Can not recommend Robertson's enough!

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Helpamerica Inc

Horrible customer service. Ordered and paid for a part and paid for shipping. One week later called back to check status and was told they do not have the part. Never received a call from the company.

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Cynthia Griffin

The people here were courteous and kind, answered all my quests and, even though it was late in the week when I called, my order was fulfilled within just a couple of days! Much appreciation to Shawn!

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Robert Perillo

Great service! Had the part pulled and ready to go in the hour that it took me to drive there. Thank you Robertsons!

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Max Beaupre

10/10, need a tranfer case for an 04 ford ranger. Got helped over the phone! They picked the case for me and provided excellent service!

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Michael Mulligan

Great team , front and back of the store. Just got my 4th Denali.

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george klentak

Seamless transaction once Robertson’s confirmed they had the item that I was looking for. I picked it up after a few days. Would recommend them…. very professional!

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Trevor Kellett

Was in a bit of a jam. Called them for some rims. They were able to get them for me within a half hour. Great service.

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Zelia Mello

Bobby from here in Wareham office. He had alot of patience, very helpful, easy person to talk to. He will answer any questions you may have. I give him five stars ⭐⭐⭐⭐⭐

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Jorge Alejos

Excellent prices and accurate parts. They only need to work more on how they carry the pieces from the car to you to avoid scratches.

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Brad Poulsen

Exactly as described and I received my part quickly. The person I dealt with on the phone was excellent.

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Riich Courtney

Useless called for a abs pig tail. Will only sell witha new abs pump same for a pcm have to buy a $700 pcm for a $40 plug and on the flip side needed a full under hood harness and there all destroyed what joke

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george frigon

I go to robertsons a lot i have not had bad experience yet they are so good to do business with i like going there

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Robert Brodie

Excellent service all around. Were able to source the part I needed and get it ordered immediately. I would highly recommend Robertson’s Auto Salvage……..

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Scott Cardin

The office staff was great and so was the yard workers so nice it's actually talk and deal with actual good people rather than trying to deal with just the website

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Str8grindn79 forever

Miss. Sheri at ROBERTSONS AUTO took very well care of me and made it a very enjoyable experience and was only on the phone for about 2 mins , but she was VERY PROFESSIONAL AND answered all of my questions so I had to give them a 5star rating thanks again miss.Sheri