W

Wolfgang Van FrankenCook

Needed a dealer only part for my mini van that was new $275 pulled the same part from Rt 14 for $10!! Plus was told if it didn't work I could return it.i now solely repair my vehicles wt usually OE used parts from Rt 14 for way cheaper than new parts from Auto parts stores.staff is very helpful & friendly

C

Carole Lowery

I purchased a transfer case for my 2010 Ford escape. The first one I purchased did not work but Jacob had informed me that I would be able to return it. They replaced it immediately. The part cost $150; due to Covid the part was costing me $2600 new. I am so thankful for this place and that I was able to get my car part so cheaply. Jacob was very professional and accommodating.

J

J S

They came and picked up our junk car fast and gave us a lot more than we expected for it. Easy, quick transaction and very friendly staff! Would highly recommend!

K

Kelsey O'Shaughnessy

I called Route 14 Auto Parts and they picked up my junk car the same day and paid well for it, even though it wasn't running at the time of pick up. It was beyond easy and the people I talked to were helpful and nice. Highly recommend!

H

Hassan Ali

My experience with Route 14 was very pleasant and without any issues. I spoke with Jim over the phone and he explained the entire process for junking my car. He gave me a window on when a tow truck would arrive to my place to pick up the vehicle and helped answer any question I had. I would definitely give my business with Route 14 again and definitely would recommend them. Thank you!

i

impact waves

I called for a part that they had that was supposed to be an exact fit for my truck. I drive 4hrs away to pick up the part and when I got there they were very rude I asked to look at the part to make sure it would work before I spent 1100 dollars and as I was going over the part the owner came outside with complete attitude towards me and acted like I was an inconvenience to his day and when I figured out that it was in fact the wrong part and would not fit my vehicle they were even worse towards me and not even an apology or to try and find another one that would work after I drive 4hrs to them. I would not recommend this yard one bit very horrible customer service and no knowledge as to what parts fit what.

T

Tony Kostov

I walk in searching for a part and they directed me to the row i could find the car. After searching I could not the car. I asked again, and they pointed me in another section. Again could not locate the car. After searching for a while I gave up. I'll never come back. I would have rather paid full price at advanced auto parts then waste my time with these folks again. No customer serviced what so ever. Also when I called the staff who answered assumed I knew how the place operated. This was my first and last time.

t

tek brixx

I own a shop, and was going here because it was not crowded and i usually find what i need. They have just lost my business and trust because, the people at the desk claim they do not warranty parts like engine. So you are basically screwed if you install a bad engine. It is understandable, it is a junk yard but it does not mean you take advantage of loyal customers.

R

Robert Nottoli

Car out of driveway 2hrs after calling,great service,goood price. Tow driver knowledgeable and polite.Have bought many parts over the years and this place is the best.

J

Janet Coyle

Great group of people. From my first phone call to the guy (Jim) who picked up the car. I got top dollar and the car was out of my driveway the next day. Highly recommend Route 14