Roz Auto Salvage 53221

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Josh Losey

The reason I put one star is because of the customer service. So I called on a Thursday cause I needed a rim for my car in order to drive my car to get to work. A gentleman answered and told me there was nothing on location but he could order one for me over the phone I agreed cause the last 5 places I called were no help. He told me the rim would be there by Monday or Tuesday the following week. Well I called both of those days and this Hispanic lady answered and when I asked if the rim I ordered through them was there she got an attitude with me and told me there is no rim here and we'll call you when we have it in our hands. After that I decided to wait it out and call on Friday. When I called this time though a gentleman picked up and put me on hold to check for me keep in mind the Hispanic lady never put me on hold to check. When I went to pick up the rim I found out it was a used rim and I could've got a brand new one online for 20$ more. On top of that the phone number they had down for me was the wrong number even though the number was repeated back to me during the call when I was ordering the rim. Needless to say I will never go here again.

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Ghulam Murtaza

Wish google allows NEGATIVE RATING too. They trick customers to cheat and grab their money. The customer service is at the worst level. My first experience with them to buy a battery was the LAST. They gave a battery that wasn't good enough to start a engine. Just within 2 hours I went to return it they don't issue any refund. I paid price and have no right even to talk. I told the guy I am CUSTOMER listen to me he said I DON'T CARE. I left their " Dead Battery " back with them and walked out.Customer put his trust in your business and decided to buy from you.You provided a faulty part at first instance and batrayed the customer trust. how a customer can trust you again ? Looks at your competitors price comparison below :Local Businesses Battery Price Warranty Installation ChargesRozAuto $ 62.50 (used) 1 month $ 40Any garage $ 10Wallmart $ 55.00 (new) 12 months Free$62.50 may not worth a customer's trust.

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Mike Post

Not even worth one star. Worst customer service ever. They lie to you have you sit and wait for 3 hours just to tell you they don't have what they said they had. Then get an attitude when you ask for a refund for the part they made you prepay for. Terrible !

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Richard Johnson

Great locators. A little high on prices but, what you gone do burn $50.00 worth of gas to try and same $50.00.

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Ismail Khan

Stop buying in this places! they are always lying to the customers, they're scams, I ordered my Toyota front of the bumper cover only but they gave me all sets of them charging $315 very expensive. I am very disappointed here the customer's service guys, very rude, this is the first time and last time, never again here!!!!!!!!!!!!!!!!!!!!

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Denaeza Fahrnow

Absolutely the WORST customer service I have received from a business. We arrived, paid for our products and were told to wait while they pulled the parts. 2 hours later we go in to ask them why it’s taking so long and they tell us it’s going to be another hour before we get our part. No one warned us that there was a long wait and when we expressed frustration all 3 employees began yelling at us, using profanities and basically telling us they didn’t care and we were SOL and needed to wait. The professionalism and communication of the employees here is slim to none. Just despicable. If you can go somewhere else, save yourself the headache and do that.

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Samuel Spencer

Called ahead of time tell me yes got one I show up and gout says nope nothing that old then goes in back and brings one out that was cracked I came for an alternator and the one he tried selling me the case was clearly cracked never again will I be back

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Car Dude

They sale used car parts for new parts prices… they told me $625 bucks for a used bumper cover for a 2010 Ford Fusion… buyer beware go spend your money somewhere else. These mfs are rip off artists.. I wish I could give no stars

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TheCaseyjp

This place has the worst service. I came in to get a replacement axle for my car. They sold it to me and said go wait in your car my guys will bring it out to you. After an hour I went back in and asked where's my axle its been an hour? He said oh there was people in front of me. I didn't see anyone waiting in front of me. So I asked how much longer. He looked over his shoulder and said oh not long he is working on it now. Then all of a sudden it was done in 5 minute's. Now I remember why I stopped buying parts here.

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Candy Acosta

I would give zero stars if I could. I have never met such a rude person before. I arrived at 4:40 after calling earlier and was told they closed at 5. Drove 30 minutes and was immediately told it was too late to see a bumper. I pushed back and a nice young guy said he would show me the bumper. However, the bumper had two cracks it, even though on the phone my husband was told it had nothing wrong with it and was in perfect condition. I was out of there by 4:50 so they could close shop by 5! No warranty and you have to pay before they take the part off so if they damage it while removing, sucks for you. Avoid at all costs!