My insurance set up a tow for me with Secodas and I had a great experience. The driver was very communicative and showed up a little bit earlier than the requested time, which was a plus. He was extremely professional and kind, and had my car on the truck and on its way to the garage really quickly. Service: Car towing

I have used Secoda Towing a few times over the years. They have been prompt and friendly. Steve did the last tow and called when he was on his way and when he was a few minutes out. Great service! Service: Car towing

I needed a tow on a Sunday evening n understand it might take awhile because of shore traffic. But I never got a text a call or an update on my insurance companies request. I tried to call them and the posted number was wrong. They never came !! Fortunately I didn’t need to stay with car n got a new tow in the morning.if I would have seen the reviews of this company I would never have used them !!!Service: Car towing

I requested a tow through my insurance company and got an eta of 90 mins from Secoda's.That seemed a little long considering AAA usually has someone out to me within 30 minutes or less, but I settled in to wait.90 minutes came and went, and not only did no one show up, but they never contacted me with a status update. When I called they seemed irritated and said that they're really busy and they'll do the best they can.About two hours after my initial request, my insurance company reached out to see if they'd arrived. When I said no, they contacted Secoda's and were told they got delayed on a previous call and it would be another 45 minutes.When that came and went my insurance company reached out again and were told that they got delayed on a previous call and it would be yet another 45 minutes.Nearly 4 hours after my initial request, Secoda's notified my insurance company that they could not provide the service, and my dealership service center was closing anyway so I had to reschedule for the following day.I sure hope they use a different vendor tomorrow.

I ended up needing a tow from jersey to Philadelphia because my axel broke. Everything was good until we get to the place of drop off. Like an axel repair wasn't expensive enough. Paid cash, could get a receipt. He's already done by the time I get to the place. He's in a rush to leave. Says before getting in his truck that it slid off the bed of his truck when he was lowering it. This is what I found. The crazy part is this is supposed to be 24 hours and when I called to talk to someone it sends me to a voice mail of another number. Thanks for taking advantage.Service: Car towing

Quick and easy use to tow my car to the local garage. No issues what so ever. I'll use them again if I need to. Service: Car towing

If you want to wait 5 hours for a tow- this is the company for you! Do NOT let your insurance company schedule with this outfit Just call a reliable tow service like emily towing. Service: Car towing

They towed my vehicle and damaged it...now I have to go to the body shop to get it fixed. It's really unfair that I pay them for towing and they add damage to the vehicle.

I've always had a good experience with them with the many times I have used them

Worst experience ever. Service: Car towing