Speedys Used Parts 28715

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Vicki Hensley

PLEASE READ ALL FOR THE TRUTH!!! Do not deal with this bunch. We ordered a rear end for a Jeep. Pre-paid on Tuesday and waited for almost 2 weeks. Called and Chris told us that he had been out of the office and would have to check. Wherever they ordered it from had the wrong one. He called and said he would pick one up that day. Sounds good. We picked it up and took it to the mechanic. He opened it to put in the oil and it poured water and metal shavings. The gears were pitted and the pinion bearings wouldn't turn. Totally not going to put it on the Jeep. When we went back to request a refund with the receipt that says you have 30 days to return we were told no way. Chris was very smug and told us they didn't give refunds even if it is a damaged part. I read the other reviews and it is never his mistake or fault. I'm sure he will come up with something but truth is it's a sorry place and everyone needs to avoid them. Ok the only way to respond to the owners comments is to edit my original. My husband was not looking for another defective part he ask for a refund for a totally useless part. Yes he was mad and your Chris was rude and condescending. We just got ripped off for 400.00. If "good service" is what you are offering please credit my card and you will get the pile of junk you sold us back. Also what part of my story wasn't true or do you always cheat people and then call them liars. Oh yes you do just read the reviews.

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Keith Blomberg

Unwilling to answer simple questions about parts. Very rude and condescending! Of course after forever and a day, they bring the part out and exactly what I was trying to ask is what's wrong with the part. Went to Johnson's down the road, part was ready in 10 minutes and cheaper. Save your time and $. Would give zero stars if it were an option. I keep hearing the name Chris in other bad reviews. Guessing he is the larger bald guy working the counter. That's who was extremely unhelpful and rude to me.

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Bobby

DO NOT BUY ANYTHING FROM THIS MICKEY MOUSE PLACE. I PURCHASED A TIMING COVER FROM THERE EBAY STORE AND THEY SENT ME WRONG TIMING COVER. WHEN I CALL THEM TO RETURN IT PERSON ON THE PHONE VERY RUDE. THEY DONT WANT TO TAKE IT BACK. DO NOT BUY FROM THERE EBAY STORE OR FROM THEM. VERY UNPROFESSIONAL.REGARDING TO YOUR RESPONSEYOUR EBAY LISTING WAS FOR PART NUMBER 21350-2G300 I AM ALSO INCLUDING PICTURE OF YOUR EBAY LISTING BUT YOU SENT ME PART NUMBER 21355-2GGA0 WHICH IS NOT THE SAME TIMING COVER. NOW TELL ME WHO MADE A MISTAKE. YOU ARE NOT ADMITTING THAT THE MISTAKE WAS ON YOUR END BUT YOU ALSO LYING.WHY DON'T YOU HAVE SOMEONE TO LIST YOURITEMS CORRECTLY FOR YOU IF YOU CAN'T DO IT

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Dav Wynn

I have a 2002 Toyota Rav4 and I needed a Heat/AC blower motor. I was referred to Speedys by a friend. I spoke with Chris and he set me up with the motor I needed and the price was soooooo good I drove almost 55 miles one way to get it! If you want good parts, good service and a friendly atmosphere, get your used parts from Speedys.

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Jeff Webb

I am the owner of an automotive repair shop. Had a customer who's rear end went out in there Chevrolet S-10 truck. It was gonna be much cheaper to replace with a used unit, rather than a complete rebuiId. I contacted Speedys (whom I have purchased quite a few parts from since opening my business in 2014). They were able to find me a rear end for the vehicle. It had to be shipped and took about a week to receive. When the rear end arrived we did not pull the rear cover off at that time for inspection. We pulled the vehicle in to install the rear end. Removed the old rear end. Before installing the new/used rear end, the customer calls and wants to hold off on the repair. Reason being was, he had just purchased this used vehicle and the seller told him he would find him a rear end and install it for him. I told the customer there would probably be a restock fee on the rear end, but I would call and ask. I contacted Chris at Speedys, and told him the situation. His response was, sorry you should have gotten your money first and declined to take the item back. I responded okay. Contacted the customer and explained to him the issue. He said, just go ahead and install the used rear end. So we did. Got it installed, started to pull the cover off and immediately seen water coming out first. After the cover was off there was definitely and issue. Clumps of rust, and gunk. (See attached pictures). I contacted Chris and told him the problem. I offered to send him pictures, but he declined and hung up on me. They picked the rear differential up a couple days later. I contacted Chris two days after that to see about getting the money refunded to my credit card. He stated, that I could have used that rear end if I'd put in a little effort to clean it. Really? So you want me to clean it, knowing there has been water in this thing and send my customer down the road in it!!! That's not how I do business!!! In a matter matter of months (they offer 90 day warranty) this item could experience bearing problems due to all the rust and material in there, even though it would have been cleaned. I'm not willing to take that chance and have to explain to my customer why it needs all the bearings replaced 6 months down the road. (now it's on me and not Speedy's with there 90 day warranty.) Even after the call today he still refused to refund my money and has the rear end!! So now I'm having to file disputes with my credit card company and wait. I honestly cannot believe the rudeness and plain out disrespect for your customers. I would cautiously advise about purchasing anything from them. I attached pictures but they have not shown up.

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Subie Heaven

Very dissapointed. We are a reputable shop. We always order things from out of state and never run into problems like this. Customer service was great before the part was purchased however when we recieved the part, they never told us how badly the condition was, like most places will do. And now we have to pay for the shipping and restocking fee to send it back?? VERY unprofessional and makes it seem like currency is the only thing they're willing to help for. There's more to life then money!!! I asked multiple times if the Cylinder head were in decent shape and all I got was a head thats been sitting outside in the sun for years. ASK FOR PICTURES!! Way to go guys!to reply to your reply:As a shop thats been in business for 30 years you should know it's not what we want at the end of the day its what the customer wants. So if our customers want to go the used heads route that's the route we will go, & since you have been in business for 30 years when a customer asks for pictures it should be given. Especially when the valve cover has been off for a year !!!

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Frank Mandaro

These guys came highly recommended by a friend and he was right. I was a little skeptical at first, but once I saw the operation, I was impressed. Like a well oiled machine, they're slinging quality parts out the door. You can literally save hundreds of dollars buying low mileage used parts from here. I believe some even qualify for a 90 day warranty, so keep your receipts if they don't work perfectly.

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Kenneth Reaume

Got a motor from here not just long ago and who ever the guys are that pull them need to be fired they broke most sensor and distributer they are really careless when it comes to pulling a motor broke harmonic balancer just every little thing you can see is broke or bent want be going there for anything rather make the drive to LKQ PICK A PART YOU PULL YOURSELF AMD KNOW FOR A FACT AHIT WANT GET BROKE OR BENT 🙌🙌🙌 HANDS DOWN WORST PLACE TO BUY A USED MOTOR

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Dale Jenkins

Best place in town. U need used parts they got it and the best customer service department I have ever seen owner is awesome and very friendly and understanding

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Brian Garton

Was in a pinch right before the 4th holiday weekend and Speedy's went above and beyond to help me get safe wheels for the weekend at a great price! Highly recommend!!