Staunton Wrecking Co 24401

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jalen henderson

I’ve never wrote a review but I had to for this situation. DO NOT order from them if they do not have the part on-hand. They lied every time I talked to them. I paid them 3k for a transmission that needed to be shipped in. 3 weeks later, after lying each week saying it was about to arrive he tells me today it never shipped out and he’ll give me a refund. That doesn’t help when I haven’t had my car for several weeks.

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Yaminah Van Nest

Husband and I recently were stranded just outside of the West VA border for five hours. We struggled with the incompetence of a third party vendor to our Insurance Company who not only messed up our reservation, but our location. 160 miles from home and we were forced to have to abandon the help of our Insurance and rely on the help of a local Postman who requested help from his a friend who Tows and was 7 miles away. He took us to Staunton and from there Staunton Wrecking took us the rest of the way to RVA. They were very helpful, great conversation for such a lengthy trip, and quite relatable. We were treated respectfully and warmly as though we’d known him our whole lives. Couldn’t have asked for better people to come to our aide! Thank you!

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Calvin R.

Hate to say if these guys are truly complete idiots. Said they didn't have a part, it's like he couldn't understand basic English. A friend goes by the yard and of course they do have it then tried to charge higher than their price online. He left without the part. Find a more knowledgeable and honest part yard.

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Sunny

After a tremendous dealership fail, my vehicle was towed to Staunton Wrecking. When I called Jason, he was the first person I had spoken to that gave me information about what had happened to my vehicle. He responded with the most fantastic service, enabling me to retrieve my car within a day. Above and beyond service, for which I am truly grateful. Champion, mate!

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Cris Baker

Great guys. Very knowledgeable. Had exactly the part I needed at a very reasonable price. Highly recommend this yard for salvage parts.

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Eric Flesher

Staff seems helpful to a degree, and willing to get a part they don't have. Each time I have called though I end up not wanting the part because of the price. In talking with others I am apparently not the only one that thinks prices are high. In my most recent interaction I was placed on hold, than apparently forgotten about. In trying to call back I could never get a hold of anybody. While it wasn't a big sale by any means, it did cost them a sale and resulted in a bad review.

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Fordman Albert

As a auto repair shop I traveled to buy a 3.8 kia engine from Staunton wrecking com... pd for it and put it in within a few days. they said it run great. in which it did! but a day later when the customer pick up the van. the motor when bad with a mile of driving it .... I called them back to let them know what happened ... and Jason took good care of me and honored there warranty! A++++ I will buy again !

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Michael Robbins

Excellent place. Very helpful poeple. Would recommend to all.

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Loren Brickhouse

Mike went out of his way to be helpful. He was very pleasant and a joy to work. Jason was also very helpful in assuring me they had the part I needed. After calling and speaking with Jason he said it would be about 10 minutes. Once i arrived a few minutes later Mike was there with my part. Couldn't ask for better service!

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Stephen Maloy

Called on Wednesday to buy seats for my truck. Gave them my contact info and let them know I would be there either Friday morning or Monday morning to pick up. They said they would have them pulled. I took off work Friday. I arrived Friday morning after a 2.5 hour drive and they told me they went to pull the seats and they were gone. They never let me know. The gentleman seemed apologetic but I still lost 5 hours of my day and a days worth of income to be off work. Very frustrating. Gave a 2 star instead of a 1 star because at least they seemed apologetic.