Stoney Creek Auto 48117

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Tam Davage

Excellent Customer Service!! Responded to questions via email promptly, and pulled the part and shipped it quickly. Highly recommended!

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BJ Chaney

I wish I could give them zero stars. The only reason I’m writing a review is because I’m super upset & the guy who I spoke too was disrespectful & rude. I ordered a part. & they sold me the wrong one. Instead of listening to my issue he cutt me off. Gave me a excuse for giving me the wrong part. Because I explained why the part would not work he gave in cutt me off and said he’ll refund me & to throw the part away… hanging up in my face after I requested a refund. I’ve never been treated like that I’d never refer you guys to my mechanics & I wish I didn’t waste my time & money.

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Nate Hardy

Do not buy from here. They do not honor their policies. They sold me a trans that they said they could not test so they were selling a a lower price. I took the chance because of the price. The trans didn't work not they want to argue about the refund. Ended up charging me a restocking fee on a part that didn't work and you don't have a part to warranty it with. We will see you in court. We have every call on tape .

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Robert Krueger

Great service. They didn't have the part I needed but tracked it down. It fit my van and was 300 dollars less than new at the dealer.

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kevin porter

Bought a transmission from them with around 86000 miles. They were honest and told me they didn't get to check it, as the vans engine was out of commission when they got it. I inquired about a warranty due to this and I was told they would back the part up. My trans shop checked it out before installing it and said it looked really good. He drove my van after installing it and said it shifts and works great. Upon reading a lot of the negative reviews written, I must say, I received a call back the same day, to let me know when I could pick it up. I also witnessed how busy they are as I was there at 9 a.m. opening and they already were on the phones with customers and had me and another customer in the building. I have purchased from them years ago and have always had great outcomes with the parts I've purchased.Thank You for your honesty, great parts and prices.

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Erik C

This business is a stand up company. I called ahead to verify that they had what I needed. I had a long drive and did not want to waste time or gas and find out they did not have the part. They confirmed that they had it. When I arrived they pulled the part and noticed that it was damaged. They went above beyond to fix the error. I would highly recommend Stoney Creek Auto to anyone. I would not hesitate to buy from the again.

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Lauren C

My husband is notorious for bending rims... and S Stoney has always taken great care of us. They are always super polite over the phone. Best prices! Delivery fee is reasonable as well.

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Diana C

Bought a transmission almost 2 weeks ago from here.The price was comparable to other junk yards. It was missing a vent, which cost $11. No big deal except the shop charged me $85 to pick it and put it on. So it cost ended up costing me an extra $95.. I picked up my jeep today. So far its running good. I'll update if things change! (Pray they don't!)1-20-19. Update Jeep is still running like a champ

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Terrence Grant

Had transmissions problems with a car I owned. I called stony creek auto to see if they possibly wanted to buy the vehicle as is. (I also let them know the car had been in an accident and I have a copy of salvage title.) (whoever I spoke to on the phone said that would be fine) I did not expect much but the car was in great condition other than the trans. A mechanic could fix it up cheap. As I assumed they would. He told me he could only give me $125 and would tow my vehicle also. I said ok and waited. They did not contact me until about 30 minutes before they closed which made me have to immediately leave work to go there. I showed up and the “owner” told me he would not take the title and that he was also not going to pay me. Obviously upset at being misled I asked what I could do. He said to get a different title (takes at least 2 weeks) or he would claim abandonment and in a week the vehicle would be theirs. I had a vehicle finessed out of my possession and when I asked to get it off the property he had the nerve to say I had to pay for the tow, which was almost everything he owed me. The mans a crook. Maybe a good place to go pull a part off a car but I would never recommend doing any type of real business with them.

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ideisf

Polite over the phone but that's all. That's the best thing I can say for them. Customer service horrible across the board. Placed my order in around 10 or 11 in the morning they took my charge card info and told me they would give me a call back later in the day. I never received a call and when I called the first time it was around 2 pm and the part was still not ready then I called back at 3:30 pm to see if it will even be ready for pickup today and the guy said he will go out and check and call back. He never did. So I called back and asked if they new if it will be ready for pickup today and no one could answer my question so I drove out there through rush hour traffic to get here and they flat out said no it's not off. Call back Monday. Are you serious ? This place may or may not be the place for everyone to do business with but for me ABSOLUTELY NEVER AGAIN. Good luck to those who use there service.