Teddy Bear’s Auto Parts & Salvage Inc. 34690

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delroy carridice

This place has what you need a lot of the time and at a price that is reasonable. My favorite part is they pull the part for you.

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Jesse Hill

Place is awesome. Very respectful business. Even used batteries come with a warranty.

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ali ogur

Unfortunately the transmission I got did not work out on my car Dino try to help find where I am but couldn’t find and did refund my money immediately before my warranty expires. I really appreciate that

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Judd Rader

Great place to get parts. Great selection of vehicles and like mentioned before. You pick your own parts so you see the consign of the car the part come off of. Friendly and helpful staff.

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Steven Daniels

My daughter’s windows regulator went bad . I haven’t been here in over a decade . They got the part and repaired it on time ! Thanks to everyone down at Teddy Bears , next time I need a part I will be calling them 1st !

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Pamela Sherer

Do not trust them with your vehicle! I dropped my car off for a window repair and picked it up with needing the whole right side repaired from them damaging my car within 4 hrs of being in there possession. Save yourself the hassle!

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Joseph Stike

This place saved my butt today! I had been looking for a car battery with in my budget with no luck for weeks. This place had one In the right size and well within a reasonable price range. I really appreciated Mike's kindness and honesty as we spoke about the issues I had experienced with my car over recent weeks. I highly recommend them. Mike was even willing to help me even though it was so close to close and I didn't feel rushed at all which is rare these days. Thank you guys so much!

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Frenchie W

Teddy Bears Auto Parts is so professional and helpful. Raymond stayed in touch with us the whole time and met us to take care of our truck. He was so kind and cool and explained everything. This is truly a Great company...Thank you...Josephine and Robert W.

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Lindsey Stiffler

Inventory parts incorrectly!!! Luckily they still had what I needed, & took out the part within 45min. They were very nice & helpful. However, they assured me it was on the shelf when I called ahead, so it really caused problems for me since I had a friend drive me.

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Bradley Prescott

Guy has no customer service skills. I thanked him and he hung up on me. Can tell I wasn’t worth his time.

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thomas wilkins

Great place staff really nice and helpful. Very affordable prices and warranties!

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Mike B

Great service. All the employees I dealt with were friendly and helpful. Picked up a front bumper cover and rear door lock actuators for my G6. After looking at the car in the yard, I told them I'd take the parts. The bumper looked good when on the ground. They even asked me to look again after they saw a scrape once they had it in the air. Parts fit and worked perfectly. Very happy with this place.

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frank j

It seems like they can't get a grip of what's going on in their place. They tell you they have the parts then early the next day you call to get the parts ready for you and you're being told that they decided to crash the cars. Zero situational awareness among their team.

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Jennifer Tharp

The guys there had us go back to look at the part before the part was pulled to make sure it was in a condition we wanted to purchase. The are very knowledgeable. They knew that the part we needed would need to be reprogrammed and referred us to a place close to us that had the proper equipment to do the job at hand. The staff are very friendly, professional and helpful. I am new to this area and they will always be the first people I call when I need used parts.

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Ben Soto

Amazing experience dealing with them. Bought a motor from them that unfortunately was not in a running state when I received it. Called them up and we were able to work out a deal where both parties were satisfied. 10/10 highly recommend.

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Miguel A Montes P

Although small inventory, they have the most common models of cars in the market so you have high probability of finding your parts. Nice staff and eager to help.

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Matthew Neck

Awesome place, my dad was going here for years when I was a kid and I decided to continue that tradition even after his passing. Great guys, good prices. I got AC control knob for my 2004 Honda Accord for 5$!

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WMSTONE50 Stone

It's a great place to get parts! The people working isn't that friendly at all! In fact, pretty rude and not really helpful much! If they had different employees, it probably would do so much better business wise!! I'll go the extra miles to go to a different place, because I can't stand people who apparently don't like their job, or just don't like people in general!

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Nikki Page

Very helpful. Did not have the part zi needed but sent me to another yard that did. Gave me valuable information for choosing my part. Thank you. Will definitely try them again.

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Jill Quetchenbach

We picked up an alternator. It is still working, so far. It has been a couple of weeks now. We did notice the part was completely dirty like it was pulled from a vehicle sitting for years. It had all kinds of debris coming off of it. I know they are used, pulled parts but they could be cleaned up some, wiped off, anything. I don't know. I would just have employees put in a little more of an effort for that. It would make a huge difference.

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kevin west

Great place! Wonderful customer service Zack is the best! Always have the parts I need and if not they are willing to help you find them!

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mike

What a great place to do business with!!! I been using these guys for 30 years and they always come through when I'm in a pinch.

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Luis Serrano

I call regarding a motor, politely asked if there is any way to get a small discount of the overall price before I proceed and make the payment to order it. The worker clearly stated "you are speaking to the owner, and NO" in a very rude way and hang up the phone on me. Not a professional way to treat your customers.

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Daniel Messick

Was very fairly treated. Got parts for my sprinter van and everything they took off they took off with care. Well definitely consider them when bedding parts again. Again they seemed honest on parts side and worked effeciently to get everything I needed

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Shane Platte

I happen to call about 20 different places looking for a part that seems to be nonexistent however when I ran across teddy bears Auto parts he did not have the part however was able to partner with another auto parts place in St Augustine and they had the part that is what you call customer service he not only did not have the car but was willing to send me to a competitor so that I could find that part. It is not exactly close to where I live however for that part I thank them much great customer service freaking awesome thank you thank you thank you for anyone else I would start there some of the other salvage places and pick-n-pulls had to put you on hold like they were thinking about it however they were probably just looking for the part that was not put on hold but to have him wrap up on another call thanks again and he will be my first call if I need a part or looking for a part for my car thanks again

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KayKay Smith

My experience here was terrible. I ordered a total of 3 parts and it came up to around $250, the guy told me they would be ready by the next day and he would give me a call when they were ready. Next day comes, no call so I give them a call about my parts because at this point I already paid for them and got put on hold a couple times before they told me it would be another day. So, at this point I'm like okay that's understandable, but when the next day comes I get a call early in the morning saying that they didnt have any of my parts, like they don't have them at all and they couldnt get them. I informed the guy that I already paid and he said he would refund me no problem. When I went to the place to get a refund the guys there did not care at all, never once did they apologize or anything I just overhear them complaining about how so and so didnt check to see if my parts were actaully there. I appreciate them refunding me but this wasted so much time and money and I feel could've been avoided. Now I have to wait for my refund to go through to go to another place and buy parts:(.

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Dan Atkins

Very helpful on the phone. Received 5 star from me even though they didn't have my parts. They did the best they could to help me. I will try here again if the situation comes up again. Thanks for being helpful. Most places here are not

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Jose Serrano

Great service over the phone and in person nice Quality place I’ll come back for more parts real soon !!

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Eugene Bumsniggle

Good variety of cars/models. Good organization of the yard. Good prices. Always try here first when I need something.

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Esteban Rosaly

Sold my car here. They didn't do the correct paperwork with the state yet. I got stuck with fines since the state still assumed it was my vehicle. Luckily I had gotten a copy of proof of sale, figuring I shouldn't trust anyone in my life, and now fines are getting pushed on them for not filing the paperwork now that they own it. Lol Rules to live by: Always assume any business will never put in the work required and try to screw you over any chance they get.