Bought a vehicle that had the transmission rebuilt by this shop which was listed on carfax, and in less than 3,000 miles the transmission went out. They would not stand behind their work or their warranties, and also refused to sell a rebuilt kit. They refused to work with me in any way to resolve the transmission issue. Now I’m stuck paying for a dead vehicle with a transmission that didn’t make it over year after being rebuilt, and I’ve had the vehicle less than 2 months. No help at all

Friendly people and very organized which is much appreciated. Part was waiting for me at the door. They respected my time which you don't see often anymore!!! Thank you!

Lots of parts and big selection. You'll never get them to answer the phone though. Cant tell you how many times they've lost my business just because they cant answer the phone.

Needed repairs to my truck for worn window control. Very inexpensive rather than new and did the work myself. Cheap fix and got excellent advise on install. Will definitely return again!

Purchased a used part. Verbally guaranteed that it was a good part, part came with 90 day written guarantee. Took it to the shop to have it put on - the part is no good. Called the sales rep, was promised a call back from the manager that day within 15 minutes. I waited 45 minutes before the call. The manager promised a call the next day to arrange for return. No call today. So, at this point, no return possible, no refund given. Poor customer service. Won't buy there again, even if they have other parts I need (and they do).

They have 4 salvage yards. I Needed a part at one of there locations, They didn't have it so he got it from another location, Im very happy with how fast I was taken care of and the ease of getting the parts. Thanks again

Traverse Auto is a great place with great people for anything you need for any vehicle! They have always had everything we needed thus far. Thank you Traverse Auto!!

These guys are great . Thank you Chris. You saved the day. Travers will be the first place I call for parts.

Usually they can get your part but you WILL pay a lot for it. Best to find it somewhere else.

Chris and the others at Travers are awesome! I live closer to their sister yard in Lansing but would rather drive to St John because they are just that good in my opinion.