U-Pull-&-Pay 80906

D

David Minton

A five star experience from an out of stater! I hope this comment goes straight to corporate, and helps both the abq store manager and the Colorado Springs store manager. I had way too much difficulty getting ahold of John in Colorado thanks to Quentin, (Quentin) was way overboard difficult in getting in touch with John for a quote over the phone. I tried calling that location multiple times with no luck. I had reached out to Matt, who is the store manager here in abq, Matt took real good care of me and gave my information to the store manager at Colorado Springs. John had contacted me about a vehicle I wanted from the lot, sent me multiple detailed pics, picked it out of the yard, saved if for me, and I had picked it up. John was beyond professional, had helped me place the hood on the parts car, had his employee pick the front end up on vehicle to place tires on it, and set it up on my trailer. A good shoutout to the forklift worker as well. A beyond and above to sell me the parts vehicle and help me load it on my trailer. I’ve been a upap customer for at least 15 years here in abq, being a new customer ish to Colorado Springs, would highly recommend them as well. Thankyou John and your fork lift worker!

S

Suzannah Gay

READ BEFORE PURCHASING CARS HERE!!!!!!!!!!!!! I came here to say goodbye to my baby after 6 years of ownership. I came here to JUNK my car, not have it resold!!! These shady people are trying to sell my 2009 WHITE NISSAN MAXIMA with SEVERE MOLD and TRANSMISSION ISSUES for $3,200!!!!!!!!! DO NOT BUY THIS VEHICLE AS IT IS UNSAFE!!!! They claimed it “passed their inspection”, and I am upset because I didn’t even know you could resell a car I junked for $550. I didn’t sell it for a reason you guys!!!!!!!!! Update: I had already spoken to a manager before they replied with this dumb response. He basically said “oh well”. So please be careful purchasing cars here.

F

Faith Rohde

Amazing experience! We bought a used car through them and the process was quick and easy. The staff here are so friendly and really take the edge off the buying process. We will be back! Thanks for saving our butts!