I locked my keys in may car wards was there in less than 20 min had all the tools to open my door very nice young man had it opened in 10 min thanks for the good service

Younger guy very nice he arrived fast loaded and got to unload fast very pleased definitely will use this service again

I originally called their competitor on a request from a family member. I received no response so I called Ward, received immediate action and well pleased with the service. Ward is my towing service from now on

In response to Mrs. Stokes, I’m sorry that you were not happy with your service. In regard to your problems the reason that we had to wait a few weeks was because the container was in someone’s yard and it was to wet to get to it. That was out of my control. To your second point it takes longer in these big trucks with a heavy than it does in a car. Sorry nothing we can do about that. Third we gave you a price before we did the job and your husband agreed to it. The first one we moved we charged like we would for a car. However, we realized after moving the first one that these containers were much heavier and harder to deal with than a car. That was the reason for the price difference. Forth we appreciate your husband help but we didn’t force him to do that he volunteered. To your last point my Dad is very capable of doing his job that he’s been doing for almost fifty years. He trained me. After the way you have talked about my Dad, I think your decision to not use us again will be a good decision for both of us. At the end of the day you got it delivered without damage and cheaper than what we quoted. Sometimes containers and builders are really hard to deal with, that is why we charge more for them. If you would like to talk to me about this please feel free to give me a call. If we can do something within reason to make this right please let me know. I’m not sure what else we can do.

In response to Touche Touche, I was the one who spoke with her. We do run a Christian business and we do help people to the best of our ability. But in this case, hubcaps went missing sometime in the TWO WEEKS after she picked the car up out of police impound...anything could have happened to those hubcaps in 2 weeks time, but the customer was quick to call us. We don't need a set of hubcaps. We do not appreciate being accused.

Helped me out of a ditch, and instead of just taking the car somewhere, they asked me if I wanted to see if the car could still make the trip home! That saved me money that I really couldn't afford to spend

I love wards towing service lol only because lately I have had some really terrible vehicles. 😆 everytime I call it's like maybe 15 minutes if that and they show up lol quick service very nice people . I always call them over all the others

Called for 3 to 4 weeks trying to get an empty container moved 62 miles finally had it delivered January 7th 2019, he gets here an hour and half later from Bear Creek, Alabama to Falkville, Alabama it doesn't take that long by the way, he didn't know how to set the container, my husband had to do 90% of the work, I have video of it, my husband had to use his straps, come along. The guys name is Gene (the owners dad) did not know how to set the container down on the ground which was already set up and ready to just drop the container, the container came off the rollback truck 12/14" off the side, if my husband had not been here the container would be setting on it's side on the ground right now. We already had one container delivered about 6 months ago by the same company, cost us $175 they were gonna charge us $200, even though fuel prices have went down considerably and again my husband had to do most of the work and tell Gene how to do his job, he drop it to $180. My husband calls Scott Ward, the owner, after Gene leaves and tells him the situation, what happened and all his reply was "well he's moved several containers" that's all Scott said. Great way to run a business there Scott. We will not use Ward Wreckers again, we will not recommend Ward Wreckers to anyone, we will tell anyone and everyone that wants a wrecker service not to hire Wards.

They were very understanding bcuz I was going thru a real hard time n they weretruly understanding helpful and worked with me to the most of they're ability