I have been a loyal customer of Western scrap for over 20 years and have scraped probably 10 tons per year however I WILL NEVER USE THEM AGAIN!Over the last couple years they have Miss categorized lots of my scrap to pay me less than they should and treated me less than expectable. I overlooked all this because they paid more than others. However after my last trip I WILL NEVER DO BUSINESS WITH THEM AGAIN!!!I had a small load that was mixed with item's I wanted to scrap and others I wanted to keep. Long story short some of my keep items came out with the scrap. When I attempted to retrieve said item's I was called a lier and told I could not keep "have" them because the yard guy didn't physically see me throw them out. It is aperantly company policy that even if it's your own personal property, you cannot pick it up off the ground unless the yard guy sees you remove it from your vehicle!My total load paid $42.00. total scrap value of my personal items they refused to let me keep was approx 20 cents. Retail value to replace said items about $50.00. So in the end I literally lost 8 dollars not counting my time and fuel.In closing it has come to my attention (after speaking with the owner) about the time I noticed poor encounters with Western scrap was the same time as the American iron buy out!

Went by with a full load of material ....website said they were open until 11:30....sign out front said 11:45....at 11:15 the gate was locked

I just wanna say the staff at western scrap is awesome and the skinny ladies in the office is wonderful

Arrived there late and they told me they were closed. I went to go talk to the lady at the office and explain that I drove over an hour to get there. She was very kind and willing to help me out, I appreciated her understanding as I wouldn't want to drive back home with all my scraps. Thank you!

Why do they say they are open on Saturdays, when the last 2 Saturdays they've been closed. And it's been way before 1130.

The guy at the gate told us to be quick because they were closing soon. We agreed and pulled in. I jumped out, in a hurry, then a woman comes out yelling, "no!". She refused service. Said we were too late, even though we were already in the gate and out of our truck, beginning to unload. Very unprofessional. Won't be going back there.

I went to this place twice and will not go back. Upon entering, I was told that I could not drive my car on the lot with my teenage daughter in it even though she was never going to exit the vehicle, and they would not let my vehicle enter unless I wore a mask while driving, along with all occupants (BTW the masks are supposed to be necessary only if you CANNOT maintain 6 feet). I had to turn around and leave my wife and daughter outside the gate in an industrial area in 90 degree weather before they would let me in. The same thing happened to the vehicle ahead of me. I was yelled at twice by employees for getting too close to them, despite the fact that I was wearing a mask and was at least four feet away. I only moved closer to the workers because I could not hear them. After being yelled at by the payment desk for approaching the desk, I received $8 for 450lbs of metal including an aluminum engine & a trampoline frame, and other random steel; they classified it all as crude iron. I understand the seriousness of COVID, but this business is putting rules over common sense and doesn't care at all about customer service.

Excellent place to drop of scrap metal. Easy scale weight in and out. Friendly staff. Always go there for dropping off my scrap metal.

WHAT A WASTE OF MY F%&K@# TIME! I drive 25 minutes across town, just to get sent away at 11:46 on a Saturday. They "close at 12pm", but apparently they close their gate at 11:45 ... and the jerk manning the gate won't let me in. Awesome Customer Service! - you have permanently lost my business ... better off going to American Recyclers 1 block away.

Only reason i come here is the prices, but I'm willing to deal with slightly lower prices due to the fact that both the men in charge have disrespected me on multiple occasions for no reason. I cant ask a question or make a comment without being treated like dirt. And god forbid I hit a nail and ask for one of their old dirty spares. This place really needs new owners or at least some manners. Receptionists are fine, owners are rude.