Willettes is the best. Seems like once a year I get a nail in a tire, and I love knowing that I have a reliable place to go that will repair it fast. Went in again today for a screw in my tire and they had the tire patched, tested, and back on my car in no time at all. Service is always friendly, Cle Elum is lucky to have a great tire and towing service here in town.

The guy were great! They got my tire fixed fast. The price was exactly what they quoted me, no surprises. Thanks.

AMAZING!Had a trailer tire fail.Got us right in on a busy Friday afternoon.Debbie/Debra/??? Owner was great and fun to chat with.

After hitting a Deer this morning, I was rescued by "my" State Trooper White, who called Willettes Towing out of Cle Elum to come get my car. My Knight in shining armor was Roman, who arrived faster than Trooper White expected, and proceeded to take my damaged little car AND me, the 90 miles back across the mountains, delivering me and my car to my choice of collision repair service near home! A delightful encounter, also displaying how wonderful it is to just be nice. After the harrowing experience, I was blessed with the nicest people, and you can certainly count on Roman, and Willettes, to go above and beyond. With gratitude, I give 10 Stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟Services: Long distance hauling, Car towing

We went for an off-road drive near Cle Elum, and our Jeep got stuck in the deep melting snow late afternoon. The day was getting dark so we called 911 for rescue. Matt took on the job and spent hours locating where we were in the mountains, pulling our car out of the snow, and leading us to get back onto the regular roads. By the time we got to a safe place, it was already at late night. Despite that the whole process took about 5.5 hours, Matt only charged us for 3-hour service. I am so thankful for Matt's kindness and professionalism. If it were not him, we will be totally screwed that day.Service: Car towing

I can not say enough great things about my experience with Willettes. I had to utilize road side assist this past weekend because my Subaru got stuck on a private lane in the snow. They were professional, very prompt, and so kind. They truly went above and behind with their services and I couldn’t be more thankful. Roman and Travis were great and it’s so nice to know there are kind, hard working people to help you in a stressful event. Highly recommend!

Stopping in here to get an oil change while passing through. They were very nice and recommended that I go up the road to the auto parts store to buy my filter and oil because it would be cheaper. Then when they were doing the oil change the oil filter housing broke. So one of the mechanics Ernie went to the auto parts store and bought a new one. He was very polite and friendly. When it was time to pay I was expecting it to be a lot more with having to replace the filter housings. But they were so kind and didn’t charge me for it. Good service and quality is hard to come by these days. Keep up the great work!

Very helpful. Got flat on highway, they had it back on and sealed in no time. Even fixed a misplaced counterweight on the wheel. Veteran friendly

Bought tires off Tire Rack website. Stopped by in the morning to ask if they could mount them and put new high pressure valve stems on my rims. Done in a few hours. Seem like a great crew. I will definitely use them again.

Had my Battery indicator light come on at 7am on a Friday morning just as i was exiting I90. I pulled into Willettes to find Bryan just rolling out product to open for the busy friday before the holiday weekend. Told him my battery light was on as well as a battery not charging indicator. Alternator was definitely going out. Long story short he found the part in Ellensburg had an employee start the day early and go pick it up, bring it back to the shop where he installed it and had me and my dog back on the road by 10am! Friendly folks at the shop while I waited and boy were they busy! The tire machine never stopped and the propane line was 7 deep at one point. I really appreciated their fast friendly service and mostly of Bryan being willing to help and not leave me stranded even on what I'm sure was one of their busiest days. Everyone at the shop was smiling and happy to be there (except maybe that one guy who couldn't believe Bryan took in an alternator job on that day). In the end, the charge was very fair= cost of the part plus an hour of mechanic time. I'm super grateful and would send my own Mother to these guys! Especially Bryan. :)