WOODBURY AUTO SALVAGE AND RECYCLING 37190

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Keith Bartley

Great prices on parts. But somehow they dont have the ability to accept payment by credit/debit card. The only phone call i get more than extended car warranties are by Credit Card Processing companies. Its 2022 !

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larry reinstein

They sent a great used part to me via UPS timelt and safely THANKS

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Auto's 4 Less Inc

this company is bogus we asked them to check a radiator we ordered to make sure it had the sensor built in to it before we ordered it and they insured us it did, when we received it it did not and they refuse to replace it and hung up on us. Would never do business with them again and would not recommend anyone doing business with a company that operates like this. Below you will find the radiator out of my car on the right and the one they sent me on the left buy from them at your own risk.

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Valeria Mckoy

The Worst business Ever Don’t do business with these crooks They send you the wrong parts and then want you to pay to send it back and They want own up to their mistakes or Refund your Money DO Not Do Business with them

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Jerry Green

They are advertising a set of headlights on Facebook they gave me the address I drove two and a half hours to get here and they don't have a clue what I talking about

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Omar Amleh

Very friendly and professional crew I recommend everyone to deal with those guys , They were welcoming and fast . Definitely coming back again

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Pat Williams

I have ordered a lot of parts from this place over the years and have never had a problem. Sure sometimes parts don’t fit or have damage but I never had a problem returning for full refund and no questions asked. They have always been very respectful and appreciative for my business. Give them a shot but remember you are ordering used parts.

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Daina P

Avoid this place! The worst parts store and worst customer service I have ever seen!! I ordered some parts for my vehicle from them and I paid with my card by e-mailing them the credit card authorization form. My card was charged the next day, but I didn't received my parts for more than a week. I called them and a guy named Jeremy said that there was no correct address to send to and they didn't have my phone number to call to handle this issue. I checked the form and it clearly listed the shipping address and 2 phone numbers on credit card authorization form. I spelled him the address again and asked to give me tracking number. After I finally received the package, the parts that I ordered were previously damaged and even repaired. When I originally bought these parts, they claimed that these parts had no damage. When I called them and talked to another guy named Al and he advised me to send him the pictures, so I did. After a while I called them again to discuss they said that I got what I paid for and the person was very rude. Even when I asked the person's name, he told me that he doesn't have to tell me. When I asked for the manager and he hung up on me. It is unbelievable how they treat their paying customers.

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Max Muller

10/23/2020 I purchased 2013 Audi A8 seats. Let me level set here, I had to drive 3 hours and 40 minutes EACH way to get these seats, so after reading all of these reviews I almost went with another yard. Instead, I decided to call and talk to someone to see if customer service was as bad as the reviews stated. I spoke with K.D. who stated he was the owner, but in truth I think his father is the owner, regardless he was not rude. I told him my plans to "restomod" my old rare 1991 audi 200 wagon and I wanted to give these seats a shot. I told him what I needed (electrical cut back off the car harness with 6 inches of lead and both plug in clips, seatbelts, all seats and brackets and the seat controllers in the dash) We agreed to a price and I told him I would follow up with an email that he would reply to confirming our agreement. I wrote the email, he confirmed and a few days later I took the long drive up. They have 3 yard parts puller guys, the one that came to help me simply did not know where to start, he called in a young man who was supposed to be pulling engines but was a seat guru, and this kid was great. He jumped in and started getting the job done. The original guy although enthusiastic, did not mirror what was being explained on another seat, so I jumped in and did what I could. Caveat, I broke both my arms 4 months ago and have 3 plates in my left arm, so very weak to say the least. As the seats were being pulled one of the guys accidentally scrapped the leather backing off the passenger seat, it was not good. Complete accident, I saw it and he was just as bummed as I was, no one to blame. K.D. knocked the price down reasonably, not to say we had a short conversation, there was indeed a lot of back and forth, but eventually we agreed to a new price. We packed them up and I took another 4 hour drive back home. I WILL do business again with them if they have what I need, I suggest that anyone buying big dollar parts (that is a relevant statement to my income and yours) just clarify over and over again. Communication is key. There are no warranty's on parts and pretty much no return policy that I am aware of but that does not surprise me, seems a standard operating procedure for most yards. I would say give these guys a shot, they are trying to change their business model and are seemingly focusing on better customer service than most of the reviews I have read.

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Lance Matthews

The owner Khatab tried to sell me a orange 350z convertible, you can see it in the pictures of the salvage yard. He told me it had zero problems other than the top didn’t work. I drive almost an hour to test drive it and I immediately noticed it was a salvage yard I was buying from. Huge red flag. But I still have him a chance, very pleasant man to talk to, and he showed me the car and offered to take it for a spin. I noticed it took 4 seconds for it to crank and fire up. But it ran rather smoothly. I got a picture of the VIN number and looked it up, showing it had been in Texas and flood damaged at the end of 2017, I didn’t know this was when the hurricane came through and he told me “people will usually pour water on their engine and claim it’s been flooded, Texas was kind of known for that.” Although he was really nice, he was trying to scam me into buying a big gambler of a car.