Wrights Auto parts 02864

M

Melissa Saccoach

Great place for spare parts alot to choose from I have a 2014 charger and it never easy finding part but these guy know there stuff very happy with service

r

roman antonyuk

Purchased some parts from this place. Ended up arriving damaged. Called to let them know the same day that parts arrived damage. Asked for a replacement “yeah sure we can” weeks go by nothing come ins. Call again “your parts got lost in the mail” funny how they didn’t the first time they sent them. We will issue a refund. Week goes by nothing refunded. Called again “accounting guy is not in we will call back” A month when by since original purchase no refund no replacement parts! THEY DRAGGED OUT THE TIME SO I COULDN'T DISPUTE THE PURCHASE WITH MY CREDIT CARD. It has been a month since original purchase and it’s to late to dispute. I wonder how many times they did this to other customers. STAY AWAY! They don’t care about customers..

M

Michael West

I recently purchased a defective Transmission from Wrights Auto Parts. As a disabled Veteran, I never expected to be treated so badly by a Company. I purchased a Transmission and the Mercedes Dealer checked and confirmed the part was bad. I spoke with Ben at Wrights and he arranged for the Transmission to be picked up. It has now been over a month and I have not received my refund. Ben emailed an assured me it would only take 3 to 7 days to refund my money. To date and many emails/phone calls later.. I still have not received my refund.

R

Rhonda Easterday

Had the transmission we couldn't find

A

Andrii Fedosh

BAD company!! THE SELLER IS LIER!!!I ordered transmission, when I come for pick up the transmission I was disappointed, it looks like piece of che..... the seller lied for me about mileage(he told me it’s going to be 83000 miles, but really it’s was more). I did cancel the order, I use my credit card for payment. I waiting 10 business days for returning money and the seller didn’t return money. When I called to him, he lied for me it’s bank problems. I will believe my bank and police help me!If you want lose money and lose your time buy parts in this junkyard!!!!

O

Ola Oye

Do not do business with this guy, they are criminals, they sold me a bad transmission claiming that it was a good transmission. I was trying to negotiate with him for the repair but he said no he wanted me to bring the transmission to his own guy to fix after i already pay for labor.. Please avoid doing business with them. I will not recommend them to my dog.

j

justin bodey

Guys had the part we needed, sent wife to pick it up and they stated 10 bucks to put it on. We had no issue with that however when we went to pay the bill Ben our contact chose not to charge us as it was an easy install with no tools. Good, busy guys and great service. Definitely do business again.

M

Mike M

This place also goes as achase recycling,and DO NOT BUY A THING FROM THEM!! The rudest,most arrogant JUNK dealer i have ever dealt with. Answers the phone with a loud and unprofessional HELLO! No mention of where you called. He sells you a BROKEN and INCORRECT part,then won't make good on it or give you the money back,after several phone calls. "we haven't been down that way lately"! I don't care! Mail the check back at least and pick up your garbage part whenever. This has been over a month,and still no resolution!!

M

M&M Motors International

Wrights said they had a wheel rim for our customer's Volvo- i called everyday for a week following up on it- they kept saying they would ship it out tonight. Then they said they don't have a rim, and that i was out of luck. Try telling that to our customer who has been immobile for a week.

T

Tracie Sneed

The manager, Ben, is the rudest person I have ever spoken to. He advertised a part for $350. Upon arrival to pick up the part on a Saturday (with cash in hand), it turns out that he had incorrectly advertised part. It wasn't the part we thought we were paying for. He said he could order the correct part for an additional $100 and it would arrive on the following Monday. That didn't happen. The part finally arrived on Wednesday.Feels like a bait and switch ... definitely false advertiser and rude! If I could give no stars, I would.NEVER, EVER do business with this company again!!!