Superior Recovery & Transport GA 31008

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Hey hey hey

Expect this company to be dishonest when handling your vehicle as a customer or company. Namely the manager “Kat” will tell you anything to get you off the phone. I will be filing a police report and following the steps to recover from my situation with this company.

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eddie travis

Hours are from 10am to 3pm. They don't answer your call at first but try to be patient and call back until you get someone. They are there at 10:00 and leave a 3:00 so try to make plans to pickup your vehicle at those hours. They seem to be very busy and only have 5 hour work days to get things done. These people do this for a living and they need the repo assignments to put food on their tables, the same way we have to do what is necessary for our families.

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Patrick Johnson

I'm a 15 year tow truck drive and have worked throughout Georgia towing for many companies.I've never witnessed this kind of customer services like this in my life. They have very rude employees that get really snappy once u see wrong to ur vehicle.They are not responsible for there actions of how they treat ur vehicle. One young lady screamed it's just a 2023 and come on it's a repo come on that come from doing the repo.They also don't take responsibility for how they damage ur car and ur property at ur home. My car front bumper was dragged to were u can see serious damage to the front. My driveway has two deep black lines from my garage to the street and I stay in an HOA community and there rely was we ain't paying for that sir.My car was repo on a mistake and the driver gave me many excuses and false info of all I had to do was one payment and I was good to come get my car which was the wrong info given just to get the vehicle. Overall I think there team needs more training on care to personal vehicles and personal one on one communication training on how to deal with people. The property also needs some work because there was two trash bags just sitting in the way near the front of the trailer just sitting there for no reason smelling outrageous. I would never use them again even if they were my last company to use in an emergency. 1st time going and last time going thank God.