TA Auto Repair Sales & Service, Inc NY 14701

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Sara Farnsworth-Paine

Update to owner 10/22/2025…it was made very plainly that you did not read my whole review because had you, you would have read that we purchased the vehicle in August of 2025 almost a full month after the inspection was done on July 17,2025. The way you speak to customers after the services that were provided and were found to be illegally done by one of your technicians speaks volumes on the professionalism that you apply to the public. My husband and the business that we went through was a victim of the fact that a technician in your shop completely allowed a truck to pass inspection where it was not even legally able to do so. So if you want to address issues with customers that have situations like this that arise from your business professionalism by the owner of that business gets called into question. I cannot provide maintenance on a vehicle that we purchased a month after the inspection was provided when it should not have passed to begin with. You may want to address policy and the legality issues that can arise with your technicians and the tone in which you use when addressing the public when they are the victims from the services that your technicians provided! These are not false claims the paperwork is literally in the photos and we had to return that truck we purchased after your technician gave it a passing of safety and that passing inspection was found to be false. This situation was in no way a fault of our own and how you presented your response was very unprofessional and the situation apparently not investigated before providing a response. This shop should never be allowed to provide legal inspections! My husband and I purchased a truck from a local business in Lakewood in August 2025. We did not have the truck a month, not 24 hours before we noticed the windshield leaked to the point their was rust inside where it was leaking, the door locks didn’t lock or unlock unless you use the key fab, not even a week before we realized that there was a nest of zip ties attaching our shifting cable to the transmission in which one morning when I went to go out and operate my truck, the Shifter did not work, it FREE flowed. The business that we bought the truck from did fix that issue and has since issued us a full refund on the 2007 Chevrolet Silverado 1500 extended cab that we purchased. I had taken it to my mechanic to get it looked at because I did not trust it. What we were told was shocking, TA auto had offered a passing inspection on a truck that had a crack from the front axle to the back corner panel. It also had a tire that was so worn on the inside that the Threading was about to burst and the wires were coming out and poked my finger and I bled from that situation. Now since TA auto offered a passing inspection and after my mechanic looked it over and literally explained to us that it wasn’t even safe for us to drive it back to the company Which we purchased from, which was less than 10 miles away due to the passenger front wheel bearing being too dangerous as it was about to fall out. So if you take your vehicle to this shop, do not linger there any longer. They’re offering passing inspections on vehicles that can cause great bodily injury if not worse. I believe the public in and around Jamestown New York have to be aware of this because if they are getting their vehicles inspected there, then they have to be aware of the fact that they may not be passing legal inspections and your vehicle may have some issues that need to be addressed that you are not being informed of for obvious reasons! I have provided pictures these were taken during the duration of less than the month we actuality drove the vehicle. I pray no one else will be put in the same position we were. To think of the dangers that could have arisen? My husband and I were completely blindsided! This is so troubling and dishonest! If it happened to me I guarantee, I am sure I am not the only victim of this horrible injustice! So now everyone that has ever gone to TA auto has to ask themselves “was my vehicle legally inspected?”

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Kristie Farmer

TA Auto is the only shop around that charges fair pricing for an oil change. In all my other vehicles I have previously owned and now currently own, an oil change was almost 100.00 dollars at another local shop I would take my vehicles too. TA Auto got me in immediately, changed my oil and did my inspection on my vehicle and I was charged 65.00 dollars for the service end total. I was super thankful. They also have done work on my previous vehicle to which the pricing was a little high, but they ended up repairing other issues and charging me nothing for the extra work that was done as well as fixing every single thing that was wrong in my previous vehicle so the pricing was extremely fair. I’d recommend TA Auto for oil changes AND inspections & service any day.

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John Hought

Five star for office ladies . Pulled in with a u-haul trailer we rented and was not able to lift it off the ball. Worker went got a tool and was easy to use and fast . Great place!!