Batteries Plus VA 23666

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Lewis Inge

Purchase online with a credit card was issue free, had a representative follow up with a phone call within 30 minutes of placing the order to confirm the order and inform when the battery would be ready for pick up, nice customer service touch. Also, was able to give the contact information of a friend to pick the battery up at the store as I was unable to do so. Disappointment was when returning the core, friend was informed that they could only refund the core deposit in store with the card presented that was used for the purchase. So they can accept a phone or online payment for the purchase by credit card but will not credit the same card via a phone call for a $10 core return. Not understanding the thought process of that company policy. Will just purchase from a local Advance Auto next time.

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Yvonne Brooks

My phone was all banged up and Justin took amazing care of the phone, restoring it back to "new". I would've never thought they could do this. Overarching his tech skills, he was so patient and listened to my frustration with the upmost courtesy. I'd gladly recommend!!!! Thanks Justin ❤️

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Elizabeth Saint Preux

They fixed my screen in a timely manner and were very friendly. I've been here twice so far and the service and quality are consistent.