B & E Auto & Truck Salvage & Repair WV 25413

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Christina Butler

Great tow service. Came to get me 70 miles away from Berkeley county. Was able to beat the local tow company dispatched from my insurance company in time and price! Great service all around! Very grateful!

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Chris

Very rude. Called for a service request, and before I could even explain what was needed, I was rudely interrupted and told we don't do that....again, before they even knew what "that" was.

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Joshua Bartley

Im giving a star because he is nice guy, BUT this place is rip off and after speaking around to others apparently hes known for it! I was charge $100 to literally change the pattern of my wires as I had one crossed, I asked for him to put 1 plug in I could not reach as I had already put 7 others and all the wires myself, and he did not! said to me it had to be welded in because he couldn't remove and was afraid for safety of my motor and it breaking off, I asked to fix hood latch and he did not, when I picked up my truck and realized that nothing was done outside 10 minute fix and was charged right under 100 I was blown away, to add insult to injury my brother who knows very little about cars was able to remove the plug in under ten minutes. I called the next day because I live like most of us on budget and was treated right off the bat "rude", and was told he "didn't charge me for the lube they sprayed into the plug that was never removed" I do not complain and in almost 40 years this is first time I ever done something like this but after speaking to other shops locally I was told he is known to lie and fraud so I plan to report to Better Business Burreau but I think people should know this story before they take vehicle up to him and thinking like I did wow hes supper nice he will treat me right! On side note they said the 100 was for hour labor, I do not know a mom and pop shop anywhere that charges 100 hourly?? Do your self a favor look around ask around find someone who will treat you fair and take you like I was took!