Ken Ben Industries NY 11214

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Sherley

If I'm being honest, I was really bracing myself and mentally preparing myself based on the reviews. I get it, it's a shitty situation to be in, but it's not their fault. I paid online. Got there first thing in the morning at 9am and was out of there by 9:30. The lady at the desk was swift and nice. The guys in the lot were nice and communicative. They let me know that my car was blocked in by another so it's taking a little bit longer. A crappy situation to personally be in, but the pick up process was fine. There was no payments/cash discussion like the other reviews mentioned.

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Byra.

on 22nd Aug 2025 they towed my car and i got it out on 25th. This was my car coming out of their yard. Left side all scratched and dented and right side has cracks and dents too! When asked, they just gives you a piece of paper and told me to send them a mail including photo... This is all sounds like bs FIX MY GODDAMN CAR

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Howiee Felthersnatch

horrible service, horrible care as my vehicle was damaged upon return(numerous scratches) , they will give you a form to fill out for the damages and take pictures but nobody will ever get back to you if you call to speak with the person they will “ not be in the office” or only in the office on “ Thursday “ I’d rather deal with any other tow yard then this place. The practices and principles should be investigated because things are off