Troy's Towing MI 48213

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Lucretia Taylor

Fast & very efficient, the tow truck driver was very respectful. I most definitely will recommend them & I will use them again if needed. I needed a car that was crashed moved to get another car out the back yard & the young man knew what he was doing. Picked it up & put it back in the same spot, Thankyou young man & also thankyou to the dispatcher for being polite & patient!

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Brenda Bland

Brother‘s car was towed today him and his wife was downtown near the Renaissance I believe and she love her person in the car. You know the baby stuff registration all of that so they told her to Troy’s over here they told him to pay he told me to pay the ticket had to get here to the impound yard to get his car before close so get over here to the impound yard. He can’t get his car Supervisor very nasty. He tell her the registration and everything is in the vehicle. My sister-in-law‘s purse is in the vehicle and as I said the supervisor on duty very nasty so I would actually give them a zero waiting, but I’m gonna give them a one star simply because other people work here other than her, but her she get a flat zero.

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R C

This company was called out to one of my properties by detroit police on March 4 2025 to tow my tenants vehicle. The driver took it upon themselves to tie their tow truck winch cable to one of my front porches supporting columns to pry off so that he could angle the car causing my front porch column and wall to collapse then after proceeded to attach to the car and tow it like he should have from the beginning. This same driver handed my tenant the company card and admitted fault and to call and file a claim with his company. This company is giving me the run around. First I was told to file a homeowners insurance claim and they would file a claim with their insurance company then after I advised them I have no homeowners policy I received a response to file a claim with the tenants car insurance company. I am flabbergasted at this company's response. The vehicle being towed or the tow truck never hit my home, nor am I worried about any vehicle damage. I am trying to remedy the damage done to my HOME by this negligent driver tying his chain onto my supporting column causing it to collapse. I am also shocked this is the response I am receiving from a company who seems to have a contract with the city of detroit. This whole incident happened infront of police and witnesses. They have no accountability beware when they come onto your property to tow any vehicle. You will just get the run around. Attached are pictures of the damage caused by this negligent driver and this company now is trying to brush this off with no consequences leaving me with damages and loss to my home. What's worse this negligent driver with his decision making could have injured my tenants, the police present and themselves by doing this. If they think I will not pursue legal action and that this is just going to go away they are so wrong. Update: 3/25 This company wrote back to my review as if they are doing anything like investigating and encouraging me to call but yet all the times I called they refused to speak to me. Only dealt with me via email and still refuse to give me their insurance information. Still waiting for this company to do the right thing and rectify what their negligent employee did to my house. Like i said beware they have no accountability. They left me with thousands in damages and leaving me with no choice but to file a lawsuit.