Diamond Towing VA 23605

B

Bri

My car wouldn’t start when I got off of work. I called Diamond Towing and they arrived within 15 minutes. I live on base so I thought it would have been much longer. I highly recommend this company

E

Ethan Levenbaum

I’m active-duty Navy and borrowed a friend’s car for the weekend, parking in front of my apartment complex. I had no idea the spot was reserved, and the next morning, the car was gone. After hours of searching, I found out Diamond Towing had taken it. The fee was $260, and since I’m not getting paid right now due to the government shutdown, I explained my situation and asked for help or even a small discount. The staff was completely unsympathetic, rude, and showed zero respect or compassion for someone serving in the military. Diamond Towing operates without basic decency or understanding. They may follow policy, but they clearly lack integrity and humanity. I would strongly advise avoiding this company

E

Elisa Levenbaum

My son, who is active-duty Navy, borrowed a friend’s car for the weekend and parked it in front of his apartment at his complex. He was unaware that the area required assigned parking since he does not own a vehicle himself. The next morning, the car was gone, and after some time, he discovered it had been towed by Diamond Towing. When he went to retrieve the car, he explained that he is active military and currently not receiving pay due to the government shutdown. The total was $260, which he could not afford at the time. He respectfully asked if there was any possibility of assistance or a discount given the circumstances, but the staff showed no compassion or willingness to help. While I understand that businesses need to operate within their policies, a little empathy and understanding—especially toward those serving our country—would go a long way. Based on this experience, I would not recommend Diamond Towing, as they demonstrated a lack of compassion and support for our military members.