E & D International Auto Repair Alignment & Towing Service VA 22206

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kanibonnon etienne Tuo

E and D are the best. All you need is to call and make an appointment. Your car will be taken care of. When I leave my car there I feel like i sent the car to the car SPA. With no doubt they are the best. Service client is off great. They make you feel at home immediately. Don't take my words for it. Go and you will see.

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Thomas ian

I got the hood on my F-150 fixed here and they did a great job at a great price. I had gone to a Ford dealership first and was quoted an arm and a leg, but Emlafe helped me every step of the way and made the whole process easy. My truck looks brand new again really happy with the results.

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Pat J

Absolutely horrible service. Do NOT take your car here unless you want nightmare service. I came here because of a recommendation & positive reviews, but I’m not sure how they got them. I made an appointment online and said I had some transmission issues. When I went in, I said “I think I might need a transmission flush”. I told them I had 156k miles on my car. When I got my car back, the shuddering issue was even worse. My car started squealing and grinding. I called 2 GM dealers and they said NO car with 100k+ miles should ever be given a flush and this most likely ruined my vehicle. When I called E&D to ask why they didn’t tell me this, they kept telling me they’ve done flushes on cars with 200k miles with no issues. They told me it was my fault because I came in with transmission issues. People don’t go to the mechanic for fun - OBVIOUSLY I had issues! The refused to do anything until I did a 3 way call with GM. Even then, they continued to talk over me and treat me like garbage. At one point, they even said “you need to be nicer” - do you think they’d ever say this to a man? No! They said I need to learn how to communicate - I was continuously telling them the issue, what I found out from GM, and how to solve it. I was frustrated because I had been on the phone with them several times, but I continued to clearly communicate everything. When they first joined the 3 way call with GM, they said they did a transmission flush. After GM told them that should’ve never been done, their story changed and suddenly they did a drain and refill. Despite 2 people hearing “we did a flush” and a recording with that, they continued to say “I never said that!”. At one point they had to ask what the difference between a flush and drain and refill is - shouldn’t you know that?! After several phone calls, constantly being talked over, being told it was my fault for coming to the mechanic with an issue, telling them I’m going to leave a bad review on google, and encouraging my friends to stay away, they finally gave me a partial refund. The partial refund does not fix my car. My car would still be running if they had done the responsible thing of actually looking at my car, diagnosing the problem, and telling me their “expert” opinion about what should be done. If I had a customer come in asking for something I knew should never be done, I would say “actually you might want x instead” - not done whatever they asked just to make a quick buck. They were going to get my money regardless, but now they lost some money, got a bad review, and lost potential business from my friends. Do NOT take your car here. It was a nightmare dealing with them.