Complete Towing MI 48506

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Jonathan Chapman

Sorry my car was such a pain to tow. And took almost 2 hours to get on the truck. Your driver used every precaution he could to not damage it because it was in anti- theft . & The angel he was trying to coax it onto the truck do to the only options he had. I Signed a waiver for damages the first time, assuming it was probably in effect the second time. Releasing liability for damages. When it was picked up and taken to the dealership. Someone damaged my mirror and ground effects on driver's side and was not feeling it when I picked my car up and everyone pointed fingers blaming someone else. If the driver damaged it I wish he would let me know. I did sign a release for him because of the situation. Instead of wondering if someone is lying about it doubting the professionalism of 3 to business.

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wyatt l.

I received good and timely service 1/20/25. I called for a roadside assistance type sitch where I needed my full size spare put on, because I didnt have the tools with me and was stranded. I was told "your truck will be there in about 20 minutes or so" and sure enough about 20-25 minutes later, up showed my guy. He had it all done nice and quick with 0 troubles and I was back on the road in less than an hour total. I would call them again personally. I was charged $55 for the services, which is actually less than ive payed other places who were a lot crappier to deal with. I thought the pricing was quite reasonable.

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Mark Knapp

On 10/27/25, my daughter was almost killed in an auto accident. At the scene, her car was totaled, but the tires were still all fully inflated. We noticed all her possessions in the car but had to hurry to get to the hospital. Her car was towed to Complete Towing. I arrived two days later at Complete Towing to collect her possessions. I met their tow driver in the back lot to collect her possessions. Complete Towing had chop-shopped her new tires, before attorneys on both sides even had a chance to examine the vehicle. I asked the tow driver why they switched my tires out for flat tires. He said he didn’t know. All my daughter’s possessions were missing out of the car. They were valued at $800. Our attorney showed up two days later and they had put her original tires back on but did not put back any of the stolen items. I contacted complete towing via phone, and the receptionist told me she would have the owner call me. I waited a week and called again. The receptionist said she told him to call me. I said, “Look, we just want our stolen items back”. She yelled, “I AM NOT THE ONE WHO STOLE YOUR STUFF!” and hung up on me. Weeks later, they still refuse to call me back. Even if the owner was unaware of their theft ring, you would think he would at least call me back. I contacted the Grand Blanc City Police and Grand Blanc Township Police and told them what happened. They said the lot was not in their jurisdiction, because it resides in Flint, but both police departments said they would have a meeting and consider not using Complete Toing in the future. I filled out a police report online and the Flint Police emailed me and said I have to go to the Michigan State Police. I drove to the Michigan State police branch office, and they told me there was nothing they could do, but I could file a report with the BBB, which I will. The fact that 3 police departments could not help us explains how they have been able to continually get away with this. Also, desperate people, who are injured or stranded, do not have the luxury of reading comments from people they have robbed.