Stop & Shop NY 11217

A

Ako P.

Orders are not systematically ready. Waiting for 30-45 minutes for the order. There is no parking, no pick-up area, no coordination. The staff works extremely slowly, like "sleepy flies", and demonstrates complete indifference to what is happening.<br><br>I waited for the order for 45 minutes. Besides me, there were 5 other drivers waiting. As a result, it was the woman who simply said that we should all leave because "nothing is ready". Is this the level of organization? Is this your store or a bum?<br><br>It seems that workflows simply do not exist. The administration either does not control the situation or completely ignores the problem. As a result, couriers lose their time and money because of someone else's incompetence.<br><br>The management of this store should urgently deal with the staff and establish work. In the current state, this is an example of how a business should not function.<br><br>It's a shame for such an organization of work. Shame, shame, shame

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Katherine Chase

I have had so many issues with this store’s delivery service. Ever since they moved from in-house to third-party delivery, every single order I’ve placed has gone wrong in someway. The first order was over an hour and a half late, the second order I scheduled for pick up and they made me go into the back service area where employees are to pick it up, and this most recent order I had several items missing and the invoice was not in the bag I was charged for the missing items. They generally offer a coupon or something, but this shouldn’t happen for EVERY order.

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HSkill

The main point to go there is prices and nice discounts, floors and store itself is clean, free of useless marketing like tons of organic and such useless stuff (unlike Trader Joe's), there is organic choice if you really think it matters. Things like paper (such as toilet paper) isn't really cheap, also Sodas in 8/12 packs are more expensive in [Key Food] for example, but 2Liter sodas are really cheap if you get in bulk. There is DELI and Bakery sections if you want to eat something. Sections are labeled in very understanding and easy way. There is free water dispenser as well for those who needs to use them. The only problem is staff, when you ask something they don't really care answering you correctly, they say random stuff always, when that changes my review changes to 5 Star.