IAA Long Island NY 11763

K

Kevin Singh

To speak to the yard manager is so hard!<br>This is the worst iaai branch I ever deal with<br><br>Bought a 2018 accord (stock#42477778) through Go2auction and the mileage is incorrect. We try to reach the yard manager about a months plus via emails and calls and no response even the head office of IAAI try to reach out and CC US in the email and no response! I can’t register a car with default mileage I will get charge for odometer fraud!

C

Chad Tyler (Chad Tyler Green)

AWFUL STAFF! ALL AROUND! LIARS, TOO! And they remove parts from your car and do who knows what with them. The forklift guy (at North Lot at 165 Peconic Ave) even said he has photos of how the car looked when they got the car. I asked to see them and he refused to show them to me. He was completely RUDE to me!

A

A S

We drove three hours from Connecticut to Long Island, leaving our home around 4:50AM to collect our personal items from our car. After such a long and early drive, being greeted by Lee was truly a blessing. He was incredibly kind, patient, and helpful with a beautiful smile and such a warm, genuine personality that immediately put me at ease.<br><br>We had been told that our car was already dropped off at the site, but Lee went above and beyond by personally contacting the towing company. Thanks to his effort, we found out that the car had not been towed yet and was still at the towing location. He completely cleared up the confusion and made a stressful situation so much easier.<br><br>Lee’s professionalism, compassion, and positive energy really stood out. People like him make all the difference thank you, Lee, for your outstanding help and kindness!