Hamilton Automotive Center NY 11218

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mary hamilton

Came in with a broken ac. They inspected the car, identified a leak in the hose, were able to order the hose and have it fixed within a few days. Ralph was honest, fair and thorough. He showed me pics of the work which ended up being considerable - removing and replacing the bumper. Still, he kept the price the same as he had quoted and was honest about the whole thing. And ac works great! Will definitely be back and highly recommend this place for efficient, honest and knowledgeable repairs.

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Rob Leshin

Had a great experience here with Ralph. I brought in an old car with a broken air conditioner compressor, and he cleaned the engine and diagnosed the issue, then ordered the parts and made the fix within a few days. A month later and everything is working great. He was friendly and I felt he charged fairly for his services, and he made me feel very reassured about the car.

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Sam Pfeiffer

Dishonest and Irresponsible Service I brought my car to Hamilton Automotive in February at 5,500 miles for an oil change and inspection. By June, after driving only 500 additional miles, the low oil pressure light came on. I took the car to another mechanic, who found either a faulty oil change or an engine burning oil. They referred me to Mazda for a deeper inspection. Mazda confirmed that Hamilton Automotive had installed an aftermarket oil filter that didn’t fit properly—it was leaking oil and restricting flow to the engine. They fixed the issue and charged $347. Mazda recommended I contact Hamilton Automotive to seek reimbursement, since any reputable mechanic would take responsibility for their work. When I calmly explained the situation to Ralph at Hamilton Automotive, he became immediately defensive and rude. He refused to take any responsibility or cover the cost, even making absurd claims like I should’ve returned the car "the next day" after the oil change—despite the fact that the warning light didn’t appear until several months later. This place is not only careless, but also unprofessional and dishonest when confronted with a clear mistake. I’d strongly advise others to steer clear.