Western Beef Supermarket NY 11225

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John

Western Beef cannot be beat! They've got it all and at solid prices! They have a $2 bin for ripe fruit and vegetables. You can get some real deals in there but you gotta eat it with the quickness. They've got a lot of West Indian products, beef patties, malt soda, and the like. They've got hot jerk chicken up front. Order the jerk cuz you are whatcha eat!

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Michelle lord-munford

Well my fellow consumers unfortunately yet another unsatisfactory experience at my local neighborhood Western Beef supermarket & I will honestly state I must take some responsibility for continuing to give them my business. I'm a long time resident I've lived here years before they came, I remember the "grand opening" Era detergent was advertised for $1.99 however they charged $5.99 can you imagine the profit they made from ppl not watching their items being rung up??!! I was one of many. Since the beginning I've NEVER witnessed more than 4 out 10 or more registers open, no matter how crowded. Spoiled meats and deli items, slimy fish, expired can goods, milk, frozen foods as well. There also been some good meats & prices throughout the years but the good doesn't outweigh the bad. The present new management seems to be doing better but it's the same overcharging& if you come back to make them aware they are so angry why? They don't allow shoplifting, or you to shortchange them so why should they be allowed to rob customers? I was overcharged for two items same amount but I was fed up as this has happened three times in the past month yes I should've been more diligent & paid closer attention especially since it's happened so often in so little time but I either got distracted or conversing while on line, in any case I went back with my receipt the manager who I've seen as a cashier for some time I actually congratulated& was so proud of her advancement, well so much for that she was rude condescending & had such an attitude I was there over 20 mins while she studied my receipt I offered to get her the sale sign item was right at entrance Maria cookies 4-$5 I was charged 2-$3 I know just 50 cents but why should they make a profit from me, the mistakes they make are ALWAYS in their favor, a staff member went & got the sign that really got her upset & she was disrespectful to staff member even my cashier yes I was still buying something was embarrased by managers conduct, manager says what time did I buy items I told her all of that information was on receipt trying to not let her horrific behavior get to me , she then said well that was price for today but I bought it yest with EXACTLY same sign, then she said the candy I bought 2-$4 was two different candies - I was charged $2 for one & $2.50 for the other, I went to candy asile & bring the same 2 bags of candy & it rang up wrong she walked away. I'm going to return the cookies tomorrow the candies have already been opened so Western Beef got to cheat me out of a whole 50 cents probably many other customers as well. I'm sorry the East New York WB location closed as I used to drive there & shop with nice customer service ( despite living around corner from Empire Blvd store) it was worth the trip though much smaller than to deal with the mostly bad service at Empire Blvd. I'll drive to BJ'S, Walmart or do delivery service, I'll frequent Lincoln Market & hopefully when Lidil opens ppl won't have to put up with inferior service at Western Beef. Shame on you manger I hope no one treats your mother, grandma or even you as unnecessary rude manner you treated me. Here's a piece of advice take it as you will - you might want to change that attitude everyone isn't as forgiving as I and the next person might be waiting for you when you come out those doors possibly might not wait might catch you inside, not wishing you harm but with ppl these days that advice might save you harm. Please do better if you were having a bad day stay home that's what sick time & personal days are for. Treat ppl better, I wasn't rude, disrespectful or mean I sure didn't deserve to be treated that way. If ppl stop coming to purchase &support you're out of a job. Probably doesn't matter as this behavior & bad service continues. Unacceptable young lady totally unacceptable & beyond unnecessary.

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Sharda Petrie

I purchased two packs of cheese but only received one. When I returned to the store, I was told they couldn’t issue a refund and that the mistake was on me. I understand store policies, but it was still frustrating as a customer