Detroit Axle MI 48220

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Jeffrey Davis

‼CAUTION ‼This company refuses to honor their stated warranty! They employ disrespectful anti-American customer service staff. I bought brakes on eBay from Detroit Axle & had the brakes professionally installed. The brakes failed, produced brake dust that damaged my rims and are squeaky. I’m so furious! They wanted ME to pay a mechanic to qualify THEIR defective product for a warranty and said they wouldn’t reimburse me for said inspection if it revealed a defective product. I would ABSOLUTELY NEVER BUY FROM THEM AGAIN! Motor city? Yet outsourcing customer service overseas. I informed them of the defect 3 days after receiving them, yet they made it impossible to share the video of the issues with them until the 30 days return window passed. Check out the photos and assess for yourself.

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Marcus Minor

First time ordering parts online and this is the premier go-to company by far the best experience a customer to have from the delivery of my parts on time, the quality of the parts perfectly fitting my vehicle this company definitely has me sold I don't know how anyone can give this company a bad review Five Stars Plus.... people asking like hey where'd you get those at I'm saying Detroit Axle Thank you.

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Thomas Nemeth

***update*** 1/16/26 After nearly a month, I am finally receiving only a partial refund for my return. Initially, I was told I could only receive store credit because the return was allegedly outside the return window. However, I shipped the return shortly after the return was initiated, and the delay was due to FedEx taking approximately two weeks to deliver the package. Now the company is only offering a partial refund on the basis that the part was “damaged”—even though the item arrived damaged, which was one of the stated reasons for the return, and it was never installed or used. After paying approximately $230, I am receiving about $90 back, and I was also charged shipping and a restocking fee that was not clearly disclosed during the return process. I attempted multiple times to resolve this through customer service and requested escalation, but escalation was refused. Based on this experience, I would not recommend this company. —————————- Decided to try because of local and price. Ended up being a large headache. They sent me the wrong parts (and damaged), told me I ordered the wrong parts (no good way to verify that), and then made me pay to send it back. Wanted to support local but will have to go big chain now. Super disappointed. Customer service wasn’t rude but definitely not professional (short, quick to blame, cutting off when trying to explain the issue - took us three tries to get there). Wouldn’t advise ordering anything, definitely go to them in person.