Cal-Nevada Towing NV 89419

A

Alan S

After 23 minutes on hold broken down in the desert 102 degrees stranded. my phone finally died...when I finally called back she put me on hold again 2 more times over 20 min..took all my info and quoted a desperate price for a 12 mile tow...she said she would call me back but didn't...by the time I heard from the driver, I was already at my hotel in lovelock so I canceled...jnot so great experience ? I don't blame the dispatcher ...well yes I do, but they seemed busy and they deal with "big" accounts, so it was clear that I could just wait! shame on them is what comes to mind. The two stars are for each time they answered the phone . I was a tow truck operator for 15 years, so I have a good perspective. Just becausee your in a tough business dosnt mean I shoudl have to lower my expectations.

K

Katherine Johnson

Mike aka Redneck was the biggest help. Beyond patient and accommodating with my situation. I had totaled my car and I really appreciate how kind he was. A bad situation with good service makes a huge difference. Thank you again Mike. He deserves a raise!!

E

Ethan Grabau

Mike was outstanding. He came quickly and right on schedule. The loading was a breeze. He was extremely kind and we had 3 kids with us and he made it so easy. We were also hauling a trailer and he had no problem hauling that in addition to the truck. Above all this, Mike went above and beyond to check on us twice more while at the mechanic and even helped us fix a trailer hitch using his personal tools to assist. I can't say enough positive about this very kind and service-oriented man and this professional company.