Batteries Plus CO 80260

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Velyce O'Neal

I normally come to this location and have zero issue but was not the case yesterday. I came to get a new remote for my truck. Normally the GM is the one that programs my truck but this time he let his employee in training do it. Was told an hour like normal and came back and she still had not finished it. She stated she really didn’t get how to do it so I went in to inform the GM but he stated “she going to have to figure it out as I won’t always be here” as a customer that’s not a good thing to hear cause my vehicle is not a test subject. After sitting there for over another hour she states I needed a new battery cause she had left my truck on for over 3 hours. I just bought this battery so I know it wasn’t my battery that it was her. She tried to calmly chuckle away the discomfort you can clearly see she was in as she tried to make it this an me problem instead of her incompetence. After letting my truck run to let the battery recharge I turned my truck off. Could not get it back started. Tried to take my battery to auto zone to recharge it they told me the battery had been damaged and could not recharge it. So I had to buy a new battery thanks to her. That’s not even the kicker. When I got the battery back in I could not start my truck as the remote she claimed could not program is now programmed and my original key is no longer programmed. I called them and informed them. I understood it was closing so there was nothing the manager could do and she wasn’t there at the time so she would have to follow back up in the morning. It’s now the next day and have no heard anything. I had to tow my truck to the dealership to pay to have my truck key reprogrammed. If your workers do not know what to do please do right by your customers cause close to $500 later I’m the one in the hole now. Very disappointed and probably will never come back again

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Jamie Lakes

I walked in last Saturday afternoon, and was greeted by Richard. I advised Richard what I needed, he gave me the available options, I chose, I paid, and my battery was installed on my Honda in record time! I thanked and shook Richard's hand for being so bloody good at his job, we wished each other great weekends, and I was away! This is the type of friendly, efficient, no nonsense service that I appreciate so much. THANK YOU!

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Aldo Cancino Garcia

I was looking for a 12v battery replacement for my kid motorcycle and couldn't find any only online and this place has everything about batteries also the employees are super helpful and excellent customer service don't look anymore around this place has everything about batteries