On The Spot Towing NJ 07052

I

Isaac Padilla

Do yourself a favor and go literally anywhere else. Had an issue with an emergency breakdown on a slope. Called and told the address and issue, and when I would be out of work, and what the quote would be, 150. The driver did not get there for hours, had me waiting due to “constant traffic” and never specified if he was busy or on a different job. Never gave an ETA, just showed up over two hours later. Upon checking the car, driver said it would be an extra $100, which I did not have. It’s a big job and icy roads, fine, it’s his price. I would be able to get it the next day, and the driver said he would come back the following day and to call him. The next day, I texted the driver, no response. Called him, to which he said he would be free at any point and was waiting on my call, and to let him know when I was leaving work. Left work and called, and the driver said he would be there. He never showed up. I waited about 3 hours to no avail, before it was later than 9 and I assumed he wouldn’t be coming anymore, and now have to waste a 3rd day trying to get my car towed while calling out of work all because he ghosted me unprofessionally and never attempted to reach out or explain himself. I tried to use him because I came to him first and thought we had an agreement but now I’ve wasted extra time and money and still don’t have a fix to my car. Editing this post to let everyone know, the owner commented saying no one would do the service. This morning at 8, I called another service who came out within 2 hours and pulled me out, which is the final picture. If you actually need help, I would recommend N.I.A Towing who was professional and courteous and charged less.

S

S B

Fraud Alert - Beware of using this guy. I used his service to change my flat tire for $150. He asked me to make the payment via Zelle, which I did and showed him the confirmation on my phone. He showed me his Zelle app saying that the payment didn't make to his account and started to shout, asking for payment to be made again. I didn't want to fight with this guy and ended up making the payment again via Venmo. I called Zelle after coming home and they sent a written statement confirming that the payment was delivered to this guy. I have called him 4 times since then. Each time he tells me that is about to call his back to confirm, but never returned the duplicate payment.

M

Mia Vaughn

On The Spot Towing was a great experience from start to finish! They were fast, reliable, and affordable. The customer service was excellent — friendly, professional, and made the whole process stress-free. I’d definitely recommend this towing company to anyone in need of quick and dependable service.