Interstate Waste Services CT 06810

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Jaime McGlasson

I have been a customer for years, and unfortunately that seems to mean absolutely nothing to this company. For 3 days, my garbage was not picked up. I was repeatedly told they “couldn’t access my pails because my driveway was bad,”you can see the picture of my firewall below, which is simply not true. My driveway was completely fine, and every other large commercial vehicle had no problem getting up and down it during that time. I called customer service day after day and was told every single time that they would come the next day. They never did. The lack of follow-through, accountability, and basic customer service is unacceptable. After years of loyalty, this experience showed me how little they value their customers. Customer service is terrible, excuses are constant, and nothing gets resolved. I will be switching services ASAP and would not recommend this company to anyone

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J A

Your money is best spent elsewhere. Avoid this company at all costs. As a customer for over 10 years, their service declined rapidly with missed pickups, leaving trash all over the street, and poor customer service. You will be told that they will pick up that day, only to have them ignore you and come the following week, leaving you with 2 weeks of trash piling up. If you do decide to switch to another company, they will dump your trash at the end of your driveway when they pick up their bins for the last time. Recommend to support your local businesses.

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K. Hussain

I am doing a home renovation and rented two dumpsters at IWS with Vincent Grabowski. It was a fantastic experience that exceeded my expectations. Vince was extremely professional, always responded promptly, handled all of my inquiries, provided very fair prices and made the whole experience extremely easy and efficient! I highly recommend IWS and Vince for dumpster services. I plan to order one more dumpster to complete my home renovation and would not go anywhere else. Thank you, Vince! Very much appreciated!