Cook's Garage & Wrecker Service GA 30233

p

phillip holmes

If you take your car anywhere else when it needs work, then you must love spending money and hate friendly customer service. I’d give these guys a million stars if I could. It was a breath of fresh air how honest and transparent they are. I had an engine installed and not only were they super fast, but they also saved me thousands compared to the other five places I called. Jake even went way above and beyond—he took extra time he didn’t have to, just to find me an engine with the lowest miles possible. Highly, highly recommend, and I’ll definitely be back if I ever have any issues in the future.

J

Jesse Jinkins

My wife got in a car accident so her car was towed there. I called them from the hospital and asked how much I needed to pay abd if I could pick up the car. They said they couldn't see any problem as to why not. When we got there they were happy to take my money but reluctant to let me take the car because of the damage and because they didnt want to be legally responsible. I understand all that but they could have let me know that before they took my $200. My wife was really sore and upset and if the car wasnt drivable it could sit at their yard until the insurance company paid to get it and they could have charged their fee per day abd made even more money but they had to be greedy. It's sitting in my yard right now and not drivable.

C

Chadston Stanford

This has to be one of the worst experiences I’ve ever had with any company in Jackson Georgia. I went to their office to see about my mother’s car involved in an accident. There were like 3-4 guys just walking around. There was one guy working on a car that actually had enough decency to acknowledge me and speak. So I waited like 5-10mins and no one came to ask me if I needed any assistance. There was an older lady that pulled in shortly after me. And they greeted her and assisted her, meanwhile I’m still waiting to be helped. And again 3-4 guys turned around and looked at me with out saying a word until I took it upon myself to go into where the wrecked cars are and then they finally approach me being hostile and threatening to call the cops.. and even after that they still didn’t try to assist me just went back into the garage and stared at me.. the energy was giving prejudice and rude. It’s completely understandable we still live In a world that sees color instead of a human being! But when you’re running a business or working you set those differences to the side and treat everyone how you would like to be treated.