ORR'S Wrecker Service GA 30263

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venetta Mcneill

Please make sure you have all of your documentation for your vehicle when you come to pick it up. Documentation could be your tag/registration receipt or your title. If you have your title, please make sure you have all of the paperwork to prove that the car if yours. You will also need to make sure that you have a tow truck company that is legitimate.(They need to be licensed) or you will be denied from getting your vehicle. This is only if you can not drive off the lot. The last thing I would say is make sure you have cash. I see where things could go wrong at this business and this is my experience and what I would recommend to anyone picking up their car from this location. I was charged 385.00 to get my car from their lot. I would prefer not to give a rating, but since I am forced, I will give 2 stars.

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Amy Smith

The man who owns this company is a complete jerk!!! He literally hung up on me while I was trying to explain to him my situation-being that my ex-husband was driving my car without permission and it broke down and my ex is refusing to pay the obscene amount due-yes my ex is a complete jerk also! I’ve been in treatment following my Dads passing for mental health issues and he has no mercy or grace. Actually condemned me for seeking help. He is an awful businessman and a terrible human being! DO NOT use this company for anything!! Unless you want to deal with rudeness! His father was a great man! No wonder he had 4 drivers walk out on him w/20+ years employment, within the first month he took over. I DO NOT recommend Rucker Orr for anything!!!

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Jennifer Molnar

Cash only seems super sketch, especially when you're quoting me $670 for a 35 mile tow and you didn't give me the price before hooking my car onto your truck. Then you ask for $300 cash to take my car back off and leave it on the side of the road if I want to call my own towing company instead of using the one the state trooper called. Then you tell me that I'm holding you up and maybe you don't feel comfortable driving me along with the car. I let them haul it off to their yard so that insurance would deal with it and took a Lyft back home. (Tow driver got all nice after that.) Insurance just called and told me that they weren't able to facilitate the release of my vehicle remotely and that I need to drive back down (in what car?) to release it in person. Their hours are 9-4 on weekdays and 9-12 on Saturday, nothing on Sunday. I not only need a car, but time for a 2-hour+ round trip in the middle of my workday. ("It won't take but two minutes." Yeah, plus transit. You sure there's no remote option? "These are the laws and we don't make the laws." But there exists an option for people out of state...) The longer it takes me to find a way to get down there, the more they get to charge for keeping my vehicle in their yard. They're scamming every step of the way. (duplicated from my Yelp review)