Advance Auto Parts GA 30047

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Randy Tinney

The store is clean and inviting but more than that, the staff is amazing. Jasmin & Tim are world class. Both were incredibly helpful, polite and genuinely happy to assist me. I stopped in to have a battery tested and ended up purchasing and replacing my battery with theyre help. They were one of the best customer service experiences I’ve ever had! I think I was in and out inside of ten minutes. Thanks for helping me today!

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L. E. Banks

Good guys. Replaced a semi-corroded battery (?) that was not easy to uninstall. Got my ride up and going. Tim is the best!

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Jasmine Thompson

I placed an order at 3:30PM EST. I had not received an update on my order so I went to the store around 5:15 to get the order. When I walked in I was not greeted. When an associate finally came to the counter they advised me that they didn’t have what I needed and cancelled my order. I told the associate I needed proof of cancellation as the only email I received was an order confirmation and the link to check the status of my order still said in process and not cancelled. The associate told me she could not provide me with proof of cancellation. I remained in the store and said I needed a voided receipt or cancellation email. For 30 minutes associates walked around me and did not speak to me at all. Another associate finally walked up to the counter and asked me my name. He then typed my name in the system and left. 5 minutes later he came back with the battery I requested online that I was just previously told my an employee that they did not have. After I return my old battery for the refund of my core part, I will not be using this store again. This is my second battery I have purchased from them with my first being in July for my other car and I faced issues with them in getting a refund for my core part as they advised their system wouldn’t allow them to refund me. This is deplorable business practices and I just can’t justify continually spending my money with a business where service is not of the upmost, especially when it comes to something so valuable as car parts.