Pep Boys Auto Service & Tires GA 30047

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Suzanne Colley

Amazing customer service! Staff could not have been more helpful or nicer. Tiffany was excellent and very knowledgeable. She made the experience of dealing with car repairs very easy. Bristol and Jamal were excellent at their jobs. Jamal took the time to explain every detail of what was either necessary or not needed to be repaired with my car. If something didn’t work, they fixed it. There was no arguing. They just said we need to figure this out. Incredible people!

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Semir Ibrahim

I can’t say enough great things about this location and the incredible service I received on New Year’s Day. Getting a flat tire on a holiday is stressful, but they completely turned the situation around. Jamal, the mechanic, was outstanding - professional, knowledgeable and genuinely caring. He quickly diagnosed the issue, explained everything clearly and had me back on the road in no time. His skill and calm attitude made a huge difference. At the front desk, Aadel was just as amazing. Friendly, welcoming and extremely helpful, he made the entire process smooth and stress-free from start to finish. You can tell he truly values customer service. Finding a shop that’s open on a holiday is one thing but finding one that delivers exceptional service is another. This team went above and beyond, and I’m incredibly grateful. Highly recommend this place to anyone looking for honest, reliable and top-tier service!

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Mohammed Ouahidi

After making me waited 1h and half no work was done, these people didn’t care at all especially technician Jamal who promised to do ac diagnostic and make wait from 5.30 to 6.55pm without having a single look to my car. I choose this location after checking the feedback but I can assure you that how you will be treated is totally different compared to what some people said. I am really disappointed and don’t recommend this location at all