Goodwill Thrift Store & Donation Center GA 30047

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Nessa Kaja

Went here on October the 30th at around 6 and everything was going great until I went to go ask one of the workers if the dressing rooms were open (it was my first time there) and the lady, I asked cussed at me and said that they weren’t open sarcastically and walked away furious. Mind you, I asked nicely, and even after I she cussed at me and gave me a dirty look. I did not say a single thing to her back. Then I left my car there for two minutes at least to go check out another item and when I came back, it was gone and they had put all my stuff back (i was not more than 5 feet away from my cart) everyone was in a bad mood that day the cashier that was there was such in a bad mood and was just overall rude, I walked into that store having high expectations but left disappointed. Y’all really just be hiring anyone at this point!!! Do better

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Marisa Brandenburg

I have gone to this goodwill for a while, but recently moved away so it's not as convenient as it used to be. I shopped here on my way to something because I was familiar with it and now regret that decision. Yesterday, I was trying to return some clothes I bought a few days ago that did not fit and was told that the return system was down. I thought that was weird since everything with the rest of the system seemed to be working fine, but I gave the employee the benefit of the doubt and left a little frustrated. I then had someone call the store today and see if they were accepting returns today and was told yes. After getting this info, I took time out of my busy day to go to the store. I showed up, waited in line and when I got to the counter I was told once again that their system was down. I expressed how frustrating this was since the store is out of the way and you can only return it at the store you bought it from. Plus, I mentioned how I got turned away the day before as well. They tried to convince me to do an exchange instead, but I was not okay with that. I then told them that we had called the store and were told they were accepting returns today. Then she called her manager up to the front and my return was accepted just fine. I was so annoyed that I was lied to, most definitely once, but probably twice. If you are trying to return something and they tell you the system is down, ASK AGAIN. Lying to customers is unacceptable and terrible customer service.

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Joanne Reuss

It's always so busy and picked over. You can't walk through the aisles and just flip through the clothes because someone is always in the way or wants to get by you. And they have mediums in the XL size so they don't sort it well plus they never have any decent men's or boys shoes. There household items are very plenty and priced very well.