Fire Towing IL 60515

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Ronni B.

Tow truck driver Austin is top tier-amazing. We had an issue with my husband F150 today 11/29/25 on the start of a snow storm( long story ??‍♀️). However, Austin had to get my husband truck off our water well pump without severe damage and I must say after a few short hours of work & strategy Austin did it??, some damage to water well pump (husband fault not Austin), but nothing major to husband truck. Austin is the man, he did his job over & beyond without major damages. Thank you Fire Towing Services for sending one of your best out. God bless, now give him that raise! Thank you, Thank You. Austin saved the night and have a story to tell. Again Thank You.

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William Riley

It was the biggest snow fall we had in 3yrs or more and some how I backed my Ford f150 on top of my yard we’ll head. Stressed and worried about how the heck is this gone to have a good out come. Then low and behold out from one of your trucks come a hero (AUSTIN) in about 6to8 inches of snow Austin laid under my trunk for about 40mins or so making sure that no damage & everything he was trying to do wasn’t messing up anything, and not knowing exactly what Austin was doing, about an hour later he told me to move my truck forward slowly. I did and just like that my truck was free! Austin was amazing and had a great attitude about everything. I highly recommend Fire Towing and ask for Austin… Don’t forget to tip him WELL get it ha ha.

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Francesca Korbitz

I recently needed my car towed because my alternator blew on my car. Smoke was coming out of the front end. Very scary and I lost steering of my car. They drove my car maybe 2 miles at the most to the repair shop I go to and it was $210. My mom has paid less for CITY TOWING in Chicago. Even in this economy that price is way too high. The girl I spoke to on the phone was extremely short and snappy and seemed very irritated to be speaking with me. I have never had to have my car towed before so I had a few more questions than usual and she just seemed very unhappy and inconvenienced to be dealing with me. I get it, tow companies deal with a lot of rude customers but I was very nice to this girl on the phone and was trying to remain calm and I almost wanted to make HER satisfied and happy over the phone even though I’m the customer and I’m the one now out of $210. I appreciate that my car was picked up within 2 hours, but I don’t appreciate the rude and dismissive customer service, especially when I was in the middle of a terrifying situation with my car.