Ultimate Motor Cars IL 60515

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Zac Sima

Saw some bad reviews so went in skeptical, but had a great experience with the salesman named Blake. Was able to negotiate a great deal on a 2014 Toyota sienna minivan. Car came from Texas and had literally zero rust, newer tires and mechanically sound. I brought my buddy with who is a master mechanic to look through the van. Fresh clean fluids, nicely detailed interior, and exactly as it was listed. I think the bad reviews come from people that don’t care enough to have the cars looked through by an independent mechanic. When buying used cars you have to do that

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Karlo Serrano

My father and I purchased a 2013 Mazda 3 and well our experience was mixed. I'll start with the positives, Jake was kind and respectful at first and let us test drive it and the car drove nicely and smoothly. However, when it came to negotiating, we could tell that he really didn't want to which is to be expected but we felt some attitude coming from the salesman but in the end, they gave into our desired price but they did charge us a DOC fee which Jake said all dealerships are required to charge this fee but in the past, we bought a Honda Civic and weren't charged this fee at all. Then while we were going through the process, I gave him my license for the paperwork and instead of handing it back to me, he just tossed it onto the table while looking annoyed which I didn't like at all. Also, it seemed like we were getting dirty looks from the other workers. Then some issues started to appear, one light inside the car just doesn't turn on, the horn stopped working out of nowhere, and the biggest one which annoys me the most is that whenever I brake, the headlights start flashing which is really annoying to be honest. So overall, just be careful when you come to this dealership, make sure you really go over everything when you test drive it and bring it up when negotiating!

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Zak Morris

This is definitely one of the better used dealerships I’ve been to. Most of the lower-star ratings on here seem to be buyers that didn’t educate themselves on what they’re buying before handing over money/signing deals. I was initially drawn to Ultimate by the fact that all their cars have a free vehicle history report - right there on CarFax, easy to look up and decide which cars are worth taking a look at before taking the time to schedule a test drive & head over there. Wasn’t able to make a cash deal for a Ford Flex the first visit, but went back and made a good deal for an Acura RDX in great condition! It’s only been a few weeks, but it’s still running as good as the test drive?Kenny’s my guy! Professional, transparent, and even helped me drop the car off at my in-laws to pick up over the weekend since I drove from Chicago by myself. The whole team there was helpful too. I rarely take the time to leave reviews, but I feel they’re deserving. Thanks everyone!