Purcell's Towing & Recovery LLC WI 53115

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Danielle Simons

While, it’s unfortunate that I’ve needed a tow twice in a 30 day. Period. I would ask for nobody other than Purcell. I’ve used other tow companies (when I’m too far from Purcell) and they take three times as long to get to my location. I needed them to send me a copy of my receipt to send for reimbursement. They were amazing and thorough. Most recently, in an accident. She was super friendly and helpful, not only with the tow, but just being personal during a stressful event.

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Melissa Kastning

Called at 8am on a Monday (today), asked for a quote to get my car from Advanced Auto Clinic to my home in town by St. Andrews. This is an 8.5 mile round trip from Purcell's to Advanced to my home and back to Purcell's. The gentleman that answered the phone quoted me $110 +tax. Ok, fine, whatever, they're basically the only business in town. I also told him that they absolutely still had the key. He shows up with my car at 1:15pm. Says Advanced told him they didn't have the key, so no key, which means he has to shake / nudge it off the flat bed. I told him I had the other key, he says it will be fine, the angle it came off did not look healthy for my car. Give him my card to pay what I expected would be $110, he comes back with the paper for me to sign, I signed my first name and then noticed he had charged me $140 +tax. I asked him why when I was quoted $110, he said that because of the construction on Hwy 50 they were stopping everyone and it took longer. What can you do when the card is already run and your driveway is blocked? He took the half signed paper and left. Because my key was not returned, I myself drove out to Advanced to collect it, not 10 minutes after he had passed through. The workers were not working, there were no flag people, and you could still get through the road. Really? I've heard of tow places taking advantage of someone that was put in a bad situation - wrecked car or broke the law, late at night, on a weekend, forced to go there because they work with the cops - but not taking advantage of a 43 year resident, single mother who called voluntarily for a simple, 8.5 mile round trip tow of an intact vehicle, during business hours. Shame on you. It's not just $30, it's your morals and ethics. Do better

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Megan Scott

We had a car break down in Chicago today, but live in Walworth County. We called Purcells and they were so knowledgeable on who to call to ensure our car was not towed locally until they arrived. They arrived quickly, even though they were out on other calls already. They were so helpful and so reasonably priced. Highly recommend!!!!