Gages Lake Auto & Light Truck Repair IL 60030

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Jessica Zannini

Their hours & customer service are incredible. It’s nice to see a shop that has someone pleasant answering the phones & coordinating. That made the process very easy for us to get our car fixed. Plus the girls at the front were super sweet & were able to help us break down the costs on our bill before we paid & left. I just can’t give a higher rating when we were charged just to jump my car battery to see if it needed a new battery? I think this was the first time in my adult life where someone actually charged me to jump my car. If I would’ve known that I would’ve just had the AAA person jump & replace my battery for me instead of towing to here. My total bill just for a battery replacement was almost $500! I’ve never spent more than $300 on a battery. And to check the check engine light that came on was even more money. Thankfully I declined because the code cleared itself & never came back on. I could’ve had that checked out for free at auto zone. ? I’ll definitely be going to another shop unfortunately. This shop was way too expensive for us.

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Amy Johnston

I had been working with a specific Mitsubishi dealership to fix my EGR valve for 4 months and getting the run around, Gages Lake had my car 3 days and had it fixed beautifully! The staff was very knowledgeable and kind and they worked so efficiently to get my car back in perfect shape. I will absolutely return to them for future needs!

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Brianna Wolfgram

I used to really enjoy bringing my car here. I commute from Kenosha to Highland Park, and having a loaner while my car was being serviced was always a huge help. Unfortunately, my recent experiences have been disappointing. But the most recent appointment may have been too much for me. I requested service Online but never received confirmation of my booking. I also didn’t receive the usual reminder the night before, which meant I had to reach out myself on the day of the appointment for clarification. By the time I did, the appointment had already passed, and no one followed up when I missed it. My family has trusted this location with our vehicles for several years, so this lack of communication was surprising and frustrating. I hope this is something that can be improved moving forward