Bollman Auto & Trailers IL 61071

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Thomas Carroll

I had a great experience buying my trailer from Bobby and the owner, Ryan. Bobby was straightforward, honest, and made the whole process quick and easy. He answered all my questions without any pressure and made sure everything was clear before finalizing the deal. Ryan was also great to work with and runs a solid operation. You can tell they care about their customers and stand behind what they sell. The trailer was exactly as described and priced fairly. If you’re looking for honest people and a smooth buying experience, I highly recommend Bobby and Ryan at Bollmans. I wouldn’t hesitate to do business with them again.

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Abigail Sandrock

So yesterday morning I went to Bollman motors to get my oil changed right after I got my oil changed. I had to like go to work. I come home from work. I parked the car in the garage and I was like oh and I went to go move the car and realize that there is a big pile of oil in my garage so I’ll leave it alone. They were of course closed by the time I was able to call them because I also was on a Zoom visit when I noticed that. So I called them this morning after dropping the kids off. They made me speak to John and John said oh yeah go ahead and bring it in this morning and I said I can but somebody needs to give me a ride back to my house so I can get in my van so I can go back to work because I have to go to work John’s response to me as well. I don’t have a driver to make that happen. Just come in whenever and I said that’s fine. I can bring it in this afternoon cause I’ll have free time this afternoon. He goes out all my bays will be locked up so I won’t be able to look for them. Maybe sometime next week I can try to fit you in Then my mom went to go leave and Chloe pointed out that my whole entire floor from the front of my car all the way to the back of my car is all oil and it’s coming out from underneath my car. So my car went to drivable to not drivable and no oil in my car. Called 10/11/2025 to talk to the owner. He told me that they looked at the camera there was no oil leak. He said he would come tow the car. I told him what John said and he said yeah that would have been bad. I told him I would drop off the key later. He said well I can’t do anything without a key. So he left my car in my garage to leak more oil on my floor. I dropped my key off to him at 5:00pm 10/13/2025 John called and said they were towing my car. My car got towed at 9;30am. John did not call me until 1:30pm about my car. Said they have been busy with other customers and appointments. He said that they have a new guy working and he forgot to tighten the plug. He said he gave him a strong talking to. I asked what he was going to do to fix the pile of oil in my garage floor. He said and I quote take down your google review and I will give you whatever you need to clean it up. I asked if I don’t. He said you are in your own. Went in at 3:30pm to get my car. The owner was sitting at his desk and looked straight at me and said nothing. It took $55 to dry up the oil. Since it sat in my garage for 5 days it had set in. So had to buy a scrubber for $20 and $36 in chemicals to pick it up. Which there is still a stain. Then $46 for the oil change they messed up and didn’t give me a refund for.

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Andrew Kempf

Recently bought a Ram 1500 from here and am very happy with the experience. Called and was able to get in and take the truck home the same day. The price was right and they made sure we were aware of the known mechanical issues. Bob was great to deal with!