Webster Tire & Auto Service IL 62467

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Vanessa Floyd

It was 7:30 in the morning. I was already having a bad day! I went into Quiktrip to get my morning coffee. Come outside my car is completely dead. The lovely staff at Quiktrip tried to jump it. That didn’t work. A friend recommended this company I called them told them I was having it towed to their establishment super friendly on the phone took all the information felt comfortable with the conversation. They said they would call me within an hour. They called me within 30 minutes gave me the price estimate told me when they think they would have it done again felt comfortable with the conversation they said they would have it done by 5 PM. They called me at 4:10 and said it was ready to go told them that I didn’t get off work until five. They said no worries. We’ll send you a text message you pay it. We’ll leave the keys for you in a safe space the ease of the whole day almost brings a tear to your eye. What was a bad day overall they did not add any fuel to that fire. I appreciate it. Thank you so much. We’ll definitely be recommending you to other people.

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Les Anderson

I was very impressed with how far above and beyond this team went to help me. They checked into a factory recall before I bought a Kia Soul from them & got this taken care of before buying. My bank was giving me a runaround by providing conflicting information needed for paperwork & I had to go back & forth between the bank & the dealership to get the info needed, Joe handled it cool & professionally. The transmission went out within 2 weeks of purchase, and the guys here helped me with a workaround: since it was outside Kia's warranty & they would've charged me $4000+ for a new one, the team here found me another transmission that was more affordable plus credit on top of it to make it more affordable and definitely helped make a great customer experience! They even helped with towing to get it to Terre Haute and back when it was being checked out & provided me with a good-running '05 Toyota Sienna loaner van while I waited. Great customer service all around to make sure I was taken care of!

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Donovan Walker

This is the best tire and auto service I have visited in a long while. The entire team works together like a fine tuned machine. No part or obstacle stops these men. They will find what you need. Ask about there discounted tires and services. I saved a bundle and enjoyed their hospitality, Professionalism knowledge, and they make you feel right at home. Thanks so much