Basil's Service Center NY 14006

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Lyra Skinner

Boyfriend and I were in a situation stranded and were towed here overnight by AAA. We didn’t have an appointment or any ability to call ahead as our issue happened on a Sunday evening. This place is great, fantastic customer service, “can-do” attitude, and very friendly. Small town vibes and definitely recommend this service center to anyone who needs assistance. I even watched as an elderly gentleman came in during a rush and just asked for help with putting air in his tires, Ralph immediately went outside and helped him out.

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Justin Mollette

This place is a life savior. I was stuck stranded over six hours from home with broken wheel stud and a bad tire. These guys had no problem fitting me into replace my studs and they even found an exact match for my tire. All of this took less than four hours despite being super busy and having to order my tire and the cost was much lower than I was expecting. Additionally, while I was there I watched the GM/ Owner help an older fellow fill up his tires with air free of charge and without hesitation. Additionally, all the locals we talked to in the waiting room seemed to be repeat customers who seemed to have a personal relationship with the shop and its people. Lastly, a small detail but something I think that speaks to this shop's professionalism, they even put my spare tire and my jack back into its organizers instead of just setting them in my trunk.

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Kevin Webb

These guys are the most genuine and honest people I have ever had the pleasure of meeting. I was having issues with my box truck while trying to make a long trip. Even though they aren't equipped for such a vehicle they went above and beyond to help me out when every other shop in the area said "sorry we can't do it ". If you want honest and quality people/work done with your vehicle, you won't find better.