Open Road Volkswagen Manhattan NY 10019

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Michael Miller

The folks at Open Road VW are incredible. My partner and I just traded in our beloved, old Jetta for a certified pre-owned Tiguan, and we had the best experience with Michael Ramos — seriously, he's amazing! Michael was patient and knowledgeable, and not once was he pushy, shady, or difficult. The entire experience was smooth and well-paced. We were presented with a wide range of options, and Michael gave us his honest opinion, which really shaped and helped the process. If you need to buy a car - go see Michael! I have been a customer of Open Road for a few years now, and their service department is fantastic. Ananda, Carol, and Gildaliza are FABULOUS — my day is always a little brighter when I see them. They are super helpful, kind, and always upfront about what is or isn't needed. They are genuinely wonderful. Thanks, too, to Elvis and the rest of the finance & management staff who guided us through the paperwork with such care. Open Road is a great dealership. If you're looking for a reputable and comfortable experience, visit the folks at Open Road. They have a customer for life!

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Victor Martinez

I had an amazing experience working with Joshuar at Open Road Volkswagen. From start to finish, the process was smooth, transparent, and honestly stress free, which is rare when buying a car. Joshuar went above and beyond to make sure I got a great deal with amazing pricing. He took the time to explain everything clearly and never rushed the process. His attention to detail, patience, and knowledge really stood out. I never felt pressured, just genuinely supported in making the right decision. I also want to highlight his manager, Jeff Isaac Hodge, who was extremely kind and helpful throughout the process. He worked with us to offer a great deal and made sure everything was fair and straightforward. His professionalism and willingness to help really added to the overall experience. The hospitality was top tier. I felt welcomed the moment I walked in, and both Joshuar and Jeff made sure all my questions were answered and that I was comfortable every step of the way. You can tell they truly care about their customers and take pride in what they do. If you are looking for a team that is professional, honest, and will work hard to get you the best deal possible, ask for Joshuar. This was easily one of the best car buying experiences I have ever had and I highly recommend them.

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Ron Middlebrook

I have purchased six Volkswagens over the years, and my recent experience at Open Road Volkswagen Manhattan stands out as one of the absolute best. David Kim is an exceptional salesman who truly sets the standard for customer service. From start to finish, he went above and beyond by keeping me informed at every step, promptly answering all of my questions, and sending photos whenever I requested them. Because I live in another state and traveled to New York by train, clear communication was essential, and David excelled. He stayed in constant contact via text, voice, and email, and even greeted me personally at the door when I arrived. The entire purchase process was seamless, transparent, and stress-free, and I always felt well informed. David and his manager, Jeff Isaac-Hodge, worked as a phenomenal team from the very beginning. When I first called about a high-demand CPO Jetta SEL, they immediately took ownership of the situation. Jeff’s dedication and leadership were evident as he worked quickly with the management team to secure a deal, while advocating fully on my behalf. Their professionalism, attention to detail, and commitment to customer satisfaction truly set them apart. The dealership itself is immaculate, the vehicle was offered at a great price, and the overall car-buying experience was among the best I’ve ever had. I am genuinely grateful to David, Jeff, and the entire flagship Open Road Volkswagen Manhattan team for making this such a positive and memorable experience. Highly recommended.