Firestone Complete Auto Care MI 48101

L

LeeAnn Flynn

Big shoutout to the Firestone (Pelham Rd, Taylor store) for saving me when I had a flat tire (about a month ago)!! It was shortly after 5:30pm, very cold outside and icy. I walked into the Firestone and what a breath of fresh air!! Milton the manager was not only very respectful to me but also to his service techs! I watched him work for a minute thinking what a nice aura it had in there, I looked up to the Banner on the wall to see Firestone's motto/mission statement about HONESTY, see the attached photo! I believe it! Thank you to the tech Big Mike, for agreeing to the possibility of staying a little past the end of his shift to patch my tire! He was super respectful and friendly, and did a great job on my tire! In the future, I will take my business there! GIVE THEM A CALL AND TRY THEM OUT! PS: I had first tried Firestone's competitor across the street, Belle Tire, and that was a complete disappointment (they had 6-7 employees standing around at the front desk and were disrespectful). It's one thing to be too busy to patch a tire 40-minutes before closing but quite another thing to be condescending. They did put air in my tire so I could make it across the street, I have to give kudos to the nice young man in the back that had a heart.

M

Mr. Hubris

I absolutely can’t say enough positive things about the wonderful team at this location. Milton B. The new store manager and his staff are top notch. What I really appreciate most about this location and frankly all Firestone locations that I’ve worked with is that they are very professional and they don’t try to sell you on services that you don’t need. If you’re looking for an honest, trustworthy and dependable shop Firestone in Allen Park is the place to be. Thanks again Milton and the wonderful team at Firestone for helping me keep my car safe and well taken care of. Sincerely, Lonnie

C

Christina Cummings

5 star service! I would give 10 star service if I could. The associate and technicians went above and behind to help me with a leaky tire. Although I didn't have an appointment, they were able to diagnose and replace my tire quickly. I was in and out, in less than thirty minutes.. I cannot recommend highly enough! Amazing staff and customer service