Bob's Towing & Recovery, Inc MI 48706

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Maryann Nutt

As i was stranded on the side of 10 near I-75, James was the first tow truck to arrive,. Because of my rear tire being locked up, snow and distance, his truck could not tow my Jeep. With his wrecker, He waited behind my car (which, with the lights kept me safe) as vehicles flew by going 70 and above! Robert arrived with the flat bed and with precision and experience safely loaded my new car and took us over an hour away. Kind, caring and with honor and integrity delivered us safely to our destination. I highly recommend Bob’s Towing and Recovery!

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Critter Caravan

Called Bob’s Towing and spoke over the phone to a lady who quoted me $60-$85 for the tow and 2 hours wait time. This is a tow for flat tire and car was only 10 miles in total being towed. The car was also being towed to the same area that Bob’s towing is located fat. The DRIVER showed up earlier than expected, however, ended up charging $132.00 ! I should not have been quoted one price and then have to pay a different price that is pretty much beat and switch and when you are in a circumstance where you don’t have any other options, you have to pay what they want. The tow itself was fantastic, but I don’t appreciate having a bait and switch played on me, I spoke to the driver regarding this matter he didn’t know. I told him what happened. He said he would talk to the lady on the phone. I am not sure if she was his wife or an actual dispatcher. The lady was super nice however I could hear a kid screaming in the background during the call So I’m assuming this is not an actual call center unless if she’s doing work from home. I just asked this company to please price your tows out accordingly and don’t switch the price once the driver gets there that’s not fair! If they resolve this matter, I would’ve given them five stars because the job itself was done great! If you are going to have them provide a service for you, I definitely would record the conversation so you have proof of what is told to you price wise.

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Josh from Bob's towing was Amazing! Loaded my Mercedes Sprinter 3500 4X4 quick, easily, and professionally. Trust these fuys.