Eagle Towing MI 49437

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Jared Macha

On 6/18 I called to schedule a tow, and was there when the truck driver arrived. I had someone pick me up and take me home, and ultimately the drivers truck broke down, so another had to come. During the time I left the site, damage was done to the front end of my vehicle and I was never notified. I found the damage the next day when I went to the dealership to collect items out of my car. Per the phone operator at Eagle Towing, I was to get an estimate for the repair, which I did and provided it to them. She said she would share with the “operations manager” and since he was on vacation it would be a while. A week after they called and apologized about the damage and stated they thought I was at the scene when it happened. Another week later I called for an update and was told I had to put a claim through my insurance and they would contact their insurance. If that was the solution I wouldn’t have wasted my time getting an estimate and waiting two full weeks with a damaged vehicle. I find it very disheartening that a company that states they will safely deliver your vehicle with no additional damage offered no refund, no resolution or no responsibility for what happened. I would not recommend this towing service to anyone, especially after the runaround I got for something that happened by their employee. Very disappointing.

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Danp

I would caution anyone who is thinking of using this company. CALL and get a price BEFORE the service. They are like 5x more than any other company. One of my semi drivers broke down on the shoulder of US31 and he was not far enough off the fog line for the State Trooper so Eagle was called. They literally hooked on and towed my driver 50 feet further up and further off the highway and the bill was $1,872.00

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Brett Holt

I was stuck in my off road 2006 Nissan Sentra on a road that don’t even show up on the DNR’s GPS. And then the Good Lord sent Andrew from Eagle Towing out to get me. As a fellow Veteran Andrew realized how horrible my day was going, what I financial hardship I might have and cut me a huge break. Mind you I don’t drive a 2006 Nissan Sentra because I have money falling out of the gills. Guy didn’t even laugh at my misfortune. If you need a tow in the Montague area I would highly recommend Eagle Towing and Andrew.