Lenny & Squiggy’s Towing MI 48838

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Alexa & Alyssa OSL

Overall takeaway from my experience with this company: dishonest (either everyone or just a few employees), unethical, sneaky, exploiters. One of my employees was in a terrible wreck, this towing company was called to help. All my business supplies that are used to operate my business were in the vehicle, valuing 8k. Somehow the one box that had the majority of my valuable assets (approximately 5.5k in supplies) was not put back in the vehicle during clean up. This company gave the vehicle owners a hard time accessing their vehicle, and were dishonest about not putting everything back inside the vehicle. They failed to inform the drivers that more items were found but apparently they decided the items were “garbage” even though it was the only box that was NOT destroyed during the wreck. My assets were being held by either the whole company or one employee that thought he had an opportunity to steal and prey on victims of a serious accident. After almost 2 weeks and learning that they “trashed” my goods, I drove to them directly and was met at my car by an employee that somehow knew exactly what I was there for. (I didn’t even need to go into the building) And even though I provided no identification to him, and I’m not an owner of the vehicle involved in that crash, he gladly handed over my box of items that he was attempting to steal. So in the end, their policies don’t matter to them and they tried their best to cover up something serious. I’m very certain that I am not the only person with this experience and probably most people don’t even know what this company is doing. It’s also very convenient for them that this whole process took so long, with so much hassle, that it ensured a high bill for the owners of the car. There is way more to this story that I’m not going to waste typing up. The point is, always ask them what they “trashed” and question their honesty every step of the way. In the end, they are just another company seeking out how to take advantage of people and don’t care about how everyone is struggling right now. The only good thing about all of this is that your employee wised up and returned my goods because I was going to file larceny that day considering I had proof of your company withholding and concealing goods of a high value. Because there was no justice here, that is why I’m choosing to write the review because it’s the only way I can share this with people. My company lost thousands in lost sales pending pickup of these items. We had to cancel obligations. Our employees couldn’t work. And I still had to replace 1k of damaged goods including the goods in the box that was withheld due to “water damage” since my items were stowed away outdoors during the rain. If this company cares about what happened to me, they know how to reach me to at the very least apologize - however I’m sure they won’t and it will be twisted back on myself or the owners of the vehicle.

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Future Of hearts

Had my little moped break down on me and I never would have imagined that a tow truck would stop and help me get my moped home, but one did! Ya'll were really my heroes that day, I can't thank you enough!! Especially thanks to the driver, it was so cool of him to stop and offer me help, definitely was scary being broke down on a busy road- so thank you so much for helping me!

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Trena Mason

Made an appointment for a tow I waited 22 minutes past the appointment time. When I called the guy was rude and told me he'd call me back in 10 minutes 9 hours later still waiting. Horrible service horrible company!